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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.2 out of 5 stars with 3935 reviews

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86%
would recommend
to a friend

Customers are saying

Customers commend Trend Micro Internet Security 2016 for its user-friendly installation, reliable virus protection, and overall security features. They appreciate the peace of mind it provides and the reasonable price point. However, some users have concerns about compatibility issues, particularly with Windows Defender and Mac devices. Additionally, a few customers have mentioned that the software can slow down their computers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 3,935 reviews
  • Rated 3 out of 5 stars

    Could noty install on my own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to contact the geek squad to get this installed. Instructions were not good. Will buy online in future.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't been able to download have problems with it getting on my MacBook and when I type the code it says it's not right.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This is a compulsory gift...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with my macbook. I don't want it... It sends me emails to remind me to install it every day!!! I hate that...

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you are not interested in your Trend Micro Internet Security subscription. If you aren't interested in installing it on your new MacBook, don't forget that it can also protect you smartphone or tablet. Protecting the mobile devices in your home could be the fastest way to stop those emails. trend-micro

  • Rated 1 out of 5 stars

    Not what I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received 6 months free with purchase of laptop. Did not use because it did not cover as much as what I currently use.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you decided not to try your 6-month trial of Trend Micro Internet Security, BestBuyCustomer97. trend-micro

  • Rated 5 out of 5 stars

    best security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have no trouble with my computer with this program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for every user, like student, business presonal

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good. I purchase a plan for a yr some reason I got email saying expires december. Will have to call Geek squad tomorrow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems. Computer is fast and no viruses.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job and protects my computer but I don't see how it would be better than the free ones on the net.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Stressful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was very stressful and even though it provided somewhat step by step it didn't complete correctly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe a problem with the program I purchased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When speaking with Geek squad members at the Tyrone store they were very degrading. I can mot deal with any other store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed by Best Buy and appears to be working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be on top of things and gives you a report.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great internet security and i'm just glad I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer I've bought; highly recommend to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    trend micro security is one of the best out there!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Safety a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I purchase an computer or laptop, I always purchase a virus detector/remover for safety purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed it for me--they're the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this along with my new computer and it;s good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mehhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a free software they give you with purchasing a laptop. I'm not a big fan, and I'm sticking to McAfee.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It was free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was free with my samsung tablet and works wells

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PRODUCT SEEMS TO BE EFFICIENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAD A LOT OF TROUBLE INITIALIZING THE PROGRAM. after I FINALLY WAS ABLE TO INSTALL IT, I WAS SATISFIED.

    I would recommend this to a friend