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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.2 out of 5 stars with 3935 reviews

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86%
would recommend
to a friend

Customers are saying

Customers commend Trend Micro Internet Security 2016 for its user-friendly installation, reliable virus protection, and overall security features. They appreciate the peace of mind it provides and the reasonable price point. However, some users have concerns about compatibility issues, particularly with Windows Defender and Mac devices. Additionally, a few customers have mentioned that the software can slow down their computers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 3,935 reviews
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides good protection seems to be very reliable

    I would recommend this to a friend
  • Cons mentioned:
    Slows down computer

    Rated 2 out of 5 stars

    Its not the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop don't run faster, so i remove the anti virus and now it's ok!

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're glad to hear that your computer is running well, Memo, but don't forget to install a security program to keep your personal information safe. Trend Micro security should run well on most computers but sometimes there is a hardware limitation on the computer that prevents the software from running smoothly. trend-micro

  • Rated 3 out of 5 stars

    I did not buy this product, it was free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this Security program. It came free with the purchase of my iPad and it is not used on iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed the product. Seems to be very good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A/V is A/V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this a/v, as it came with a computer bought for work. Have used in the past and it was good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never intended to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with a pc I purchased. I never had any intention on installing it so I cant really offer any review.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you are not interested in trying the trial subscription of Trend Micro Internet Security that came with your new PC, Butch525. Trend Micro has a long reputation of offering the best protection available and, with your subscription, you can protect up to 3 different devices, including smartphones and tablets. We hope you reconsider and give it a try. trend-micro

  • Rated 3 out of 5 stars

    it is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this internet security is all right. I am still getting used to it. I do not go on my computer daily.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Came for free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a bonus in addition to my laptop purchase, i dont say no to free stuff but i havent even used it honestly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say ? This product does what it's supposed to. Didn't really need it but took it anyway.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed, got mal-wear within 2 hours. Had to reformat computer. Installed norton, never had any more issue

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you've chosen to use another security product, nicky. It's possible your experience could have been improved if some of the default settings were adjusted to better fit your computer habits. trend-micro

  • Rated 3 out of 5 stars

    Came with the comp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get free virus protection with each computer I buy. they always work well, never have virus problem.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's better than nothing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expect this anti virus to be stronger for gaming plays but it's not, I still get virus on my laptop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The security feature is very good but the master password feature is not what it's represented to be.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    came with laptop purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product came standard with laptop purchase. I have not installed it since I came other products

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy gave this to me with my purchase & it doesn't even work with for the type of labtop I bought

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      Trend Micro Internet Security is designed to work on the current generation of computers and laptops. Make sure you download the file from the website listed inside the packaging and double-check the systems requirements. If you are still having trouble, Jess, give us a call and let us help you get started. trend-micro

  • Rated 3 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like no software can protect you from viruses now days but this is the best according to the pros

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to ever get this product to download to my laptop so I installed a different program b

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you were having trouble downloading your Trend Micro Internet Security software. Your subscription from Best Buy entitles you to a customized version of the program that you need to download from www.trendmicro.com/bestbuy. Make sure you downloaded the right version and, if it doesn't work, you can always give us a call and we'll help you get started. trend-micro

  • Rated 3 out of 5 stars

    average security software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, your average security software, no issues with this product after installing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    unuseable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    couldn't get this to download into my asus laptop. tried different things, just wouldn't accept it.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      Make sure you are download the right version of Trend Micro Internet Security. There is a customized version for Best Buy customers available at www.trendmicro.com/bestbuy, gospelgirl. If you continue to have trouble installing your software, give us a call and let us help you. trend-micro

  • Rated 3 out of 5 stars

    It's good protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it's doing what it's supposed to. No viruses thus far. Laptop continues to run fast.

    I would recommend this to a friend