Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.2 out of 5 stars with 3935 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

86%
would recommend
to a friend

Customers are saying

Customers commend Trend Micro Internet Security 2016 for its user-friendly installation, reliable virus protection, and overall security features. They appreciate the peace of mind it provides and the reasonable price point. However, some users have concerns about compatibility issues, particularly with Windows Defender and Mac devices. Additionally, a few customers have mentioned that the software can slow down their computers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 3,935 reviews
  • Rated 3 out of 5 stars

    good program.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps my computer on check. My search too. To be safe.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I have low technology skills

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad said buy it so I did. I trust them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't use it yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have. Not used it yet however I hear it's a good product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can't get this program to load.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am working with a friend to down load this program.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      Make sure to download the program from the Best Buy site: www.trendmicro.com/bestbuy, Kenala. You have a special Best Buy-only version of Trend Micro Internet Security. trend-micro

  • Rated 1 out of 5 stars

    very satisfied with Trend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A most recommended anti virus is very important to me

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    sucks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not protect my laptop I Got a virus right away

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you were disappointed with the performance of your Trend Micro Internet Security subscription, dcamacho. trend-micro

  • Rated 1 out of 5 stars

    Trend Micro Internet Security 2015

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    way top many popup all the time it a pain in the butt

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that the pop-up messages are distracting you from enjoying your security, lilabug. Thanks for bringing that to our attention; we'll take a look at it. trend-micro

  • Rated 3 out of 5 stars

    Greate security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This security software is good for regular laptop user

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not like

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like this product al all. Lacked features.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you found the many security features included in your Trend Micro Internet Security lacking, Misswalker1988. Trend Micro provides a competitive collection of features, tools, and extensions to protect your PC, your mobile devices, and your personal information from online threats. trend-micro

  • Rated 1 out of 5 stars

    Windows 8 is not user friendly so can't say I like

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impossible to install trend micro virus protection

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      Trend Micro Internet Security has been designed to run on all of the current versions of Microsoft Windows, including Windows 8. Make sure that you have the most current version by checking out the Best Buy download page, www.trendmicro.com/bestbuy. I hope you have a chance to experience Trend Micro on your Windows 8 PC, Crazyeightswontdo! trend-micro

  • Rated 3 out of 5 stars

    Works we'll

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the shirt time we've had it it work we'll so far!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Self explainatory software.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time using this, but so far so good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Sercurity software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found good security service under this package....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price you pay for it. Installed easily

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loaded on computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as effective as I needed for virus protection.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Try a different one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Trend Micro loves to just churn and have my CPU running high, causing my computer to run slow and eat up battery life. I bought it at a reduced price when I purchased a new laptop, but I should have done something different.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Virus protection

    Rated 1 out of 5 stars

    Easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used this security product for the last 15 yrs on all my computers. Have had two viruses but caused by downloading a infected program. Would not own any other product.

    I would recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're thrilled to hear that you are so pleased with your Trend Micro subscription, Patti, and we're happy to have had your support for the past 15 years! Thank you! trend-micro

  • Rated 2 out of 5 stars

    Not good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I downloaded this AV on my new surface and the next date it gave me an update window. I clicked on it and my surface went black. Couldn't turn my surface on at all after the update. Long story short, had to return the surface.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you experienced issues with your Microsoft Surface, Yomi. Please let us help you if you experience issues like this in the future. trend-micro

  • Rated 1 out of 5 stars

    Unknown not requested order

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sales rep gave me a small gift after I purchased an iPhone. I didn't want it but they made me take it. I checked my receipt and it showed they charged for it. They made a mistake n it took 45 min for them to cancel the charge although it was supposed to be free. I returned the actual order iphone cuz it was locked by Verizon. I wanted to give the Internet security cd back and I was more upset when I heard they told me they receive free of charge these internet security CDs and that's why they give customers free. They didn't take it back so. I haven't felt anything special as a valued customer. Waste of time...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    What? only a year?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clerk that sold us the security program said it was good for three devices for three years. Now I see that it is only for one year. We were mislead and would not have bought it. It was not a good value for the price for only a year.

    No, I would not recommend this to a friend