Customers commend Trend Micro Internet Security 2016 for its user-friendly installation, reliable virus protection, and overall security features. They appreciate the peace of mind it provides and the reasonable price point. However, some users have concerns about compatibility issues, particularly with Windows Defender and Mac devices. Additionally, a few customers have mentioned that the software can slow down their computers.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 3,935 reviews
Rated 2 out of 5 stars
Free is better
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I didn't like it. There's a lot of products for free, with the same features
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
There are many free security programs available, Fala but few of them offer as many protection features as Trend Micro. It is a complete suite that prevents viruses, protects your personal information, set-up parental controls, protect your information against ransomware, and even allows you to protect your smartphones and tablets. It's an incredibly powerful collection of tools all in one program. We hope you choose to install Trend Micro and experience the benefits for yourself.
Rated 2 out of 5 stars
wellll......
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Not a huge fan of this......horrible user interface, crashes alot.... uninstalled
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
We're sorry you weren't impressed with with your Trend Micro Internet Security subscription, phoenix696902. It is designed to run smoothly on many types of computers but it is possible that one of the new system requirements was causing it to perform poorly on your PC.
Rated 2 out of 5 stars
it is expensive
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This reviewer received promo considerations or sweepstakes entry for writing a review.
it is expensive and isn't really necessary with other security plans
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
We're sorry to hear that you are concerned about the costs, lucy2017. For the level of security, the number of computers (or mobile devices!) that can be protected, and the features available, Trend Micro Internet Security is a great value.
Rated 2 out of 5 stars
Not as useful as Norton.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This product is recommended by Geek Squad. Not a huge surprise.
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
Geek Squad recommends Trend Micro because they follow independent security testing and know that Trend Micro is one of the top-rated security programs available on the market, Guy123. Trend Micro has consistently scored higher than Norton in those independent tests.
Rated 2 out of 5 stars
Free
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Not really worth it if you have virus scan from Internet supplier
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Better if not activated right after the purchase
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I didn't like the fact that is was activated after the purchase.
I would recommend this to a friend
Brand response from Trend Micro
Posted .
Trend Micro partners with Best Buy to make encourage customers to protect their new computers, smartphones, and tablets right away, rocio. We're sorry if this wasn't more clear when you were purchasing and we hope you make the most of your remaining subscription.
Rated 1 out of 5 stars
Not necessary
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Anti-virus software is pointless. I worked in geek squad for 5 years, and not one time did antivirus software successfully prevent a computer from getting infected. The software is affective in detecting viruses, but by that time it's way too late bc viruses prevent antivirus from working.
I would recommend this to a friend
Brand response from Trend Micro
Posted .
The risk to any computer varies from user to user, Mark and we are happy to hear that you were able to safely navigate the web without experiencing any infections to your computer.
Rated 2 out of 5 stars
ok...
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This reviewer received promo considerations or sweepstakes entry for writing a review.
avast does the same - for free, avast does the same - for free,
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
While Avast does offer computer protection, it may not include the same high level of protection or same suite of security features that are included with your Trend Micro Internet Security subscription, paulierna.
Rated 1 out of 5 stars
what a waste
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This came as a freebie with the laptop. When loaded it slowed the browser. I removed it. Turns out is was only good for a month. Glad I only put it on one machine. Ranks at the bottom of my picks with McAfee. And I had to turn off the built in windows protection to get it to work.
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
Trend Micro offers quite a few more protection features that are not included in default programs like Windows Defender, booger. We're sorry to hear that you chose to uninstall your free trial of Trend Micro Internet Security.
Rated 2 out of 5 stars
Didn't install
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this free as part of a promotion, didn't install it
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
We're sorry to hear that you chose to not install your complimentary Trend Micro subscription, Atlgeek. We hope you reconsider.
Rated 2 out of 5 stars
Not a fan.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I prefer Norton. Although this virus protection does its job.
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
We're sorry to hear that you prefer a different security program, Chris but we hope that your Trend Micro Internet Security subscription changes your mind.
Rated 2 out of 5 stars
Came free with laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Honestly, Windows Defender is good enough for my needs.
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
We're glad to hear that you are protecting your new laptop, johntradiction, but you're missing a great opportunity to try one of the most powerful security programs. Trend Micro Internet Security provides you with the best protection the industry has to offer. We hope you try it out.
Rated 2 out of 5 stars
does the job
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It does the job. NOthing really outstanding but it does the job.
No, I would not recommend this to a friend
Brand response from Trend Micro
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Thanks for the review, dpatel72. Hopefully you have the chance to try some of the special features that come with your Trend Micro Internet Security subscription. Some of my favorites are the Privacy Scanner, which makes sure you aren't accidentally over-sharing on Facebook, Twitter, or Google+ and the Mobile Security app, which keeps an eye on your apps and lets you know if any of them are sharing your personal information when they shouldn't be. They are a great addition to the computer security element.
Rated 1 out of 5 stars
Wasn't worth it.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
When I bought my laptop this came with it. I waited before installing it and keprobably getting emails telling me how many days I had before I had to renew. And it makes you delete any other kind of virus protection you may have but doesn't do much.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Should be "free" with electronic purchase.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I deleted from my system installed another product for free.
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
We're sorry to hear that you've chosen a different product, Everready. Trend Micro invests heavily in threat research and security development to make sure that everyone gets the strongest and fastest protection possible, which is something not all companies can do.
Rated 2 out of 5 stars
Great for PC
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I haven't put this on my mac, but it'll be great for my PC.
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
It's great to hear that you're planning on protecting your PC but definitely try it out on your Mac and mobile device. Your subscription includes protection for up to 3 different computers/devices so make sure to get the most out of your Trend Micro Internet Security.
Rated 1 out of 5 stars
Thanks but no thanks
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This reviewer received promo considerations or sweepstakes entry for writing a review.
While I appreciate that this was free and thanks Best Buy for the gift, I do not care for Trend Micro products. I would've much appreciated a set of pencils over this, or a 128 mb USB memory stick - just to explain just how useless this is to most people
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
We're sorry to hear that you do not care for Trend Micro products, chadley16. Trend Micro is a leading provider of computer and Internet security and we're sad to hear you will not be taking advantage of your free trial subscription.
Rated 1 out of 5 stars
Waste of time?
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Not really wanted as I already am covered by Norton. Claimed to be environmentally conscious by not including a cd and sending me instead a link to the software, then the link was inaccessible! Had to reach out to geek squad for their help. Yikes!
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
Make sure you visit the website listed inside the packaging, OPFred. The download links on that page are always available.
Rated 1 out of 5 stars
It showed my site as dangerous and I could not get
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This showed my site as dangerous when it is not. I could not get in to look at it or fix it. I asked them to take another look and they changed the rating but it is still stuck on dangerous on my computer. Google webmaster tools says it is fine. Too many errors
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
Hi Lindza, We're sorry to hear about your frustrations with Trend Micro Internet Security blocking access to your website. The software is very diligent about making sure that your PC is secure and sometimes it identifies something as a threat even though you, as the user, are OK with it. An easy way to tell Trend Micro Internet Security that the website is not a threat is to add it to the software's Exception List. Here is a link to the instructions; it's pretty easy to do and just takes a moment: http://esupport.trendmicro.com/solution/en-us/1059964.aspx. I hope this helps!
Rated 1 out of 5 stars
took it off
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This came with my laptop or I would not have it. I got rid of it after it decided to wipe out all my saved passwords. I don't save a lot and the ones I do have nothing to do with banking so I have no clue why the program did that.