Customer Ratings & Reviews
- Model:
- TRE021800F918
- SKU:
- 5147463
to a friend
Customers are saying
Customers commend Trend Micro Internet Security 2016 for its user-friendly installation, reliable virus protection, and overall security features. They appreciate the peace of mind it provides and the reasonable price point. However, some users have concerns about compatibility issues, particularly with Windows Defender and Mac devices. Additionally, a few customers have mentioned that the software can slow down their computers.
This summary was generated by AI based on customer reviews.
It was free, and you get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had the computer for two days, it got the Microsoft virus, I was told that trend was only good for malware. so it was usless to me returned it and the computer to best buy.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear about the issues with your computer, cmfb. Trend Micro Internet Security provides some of the strongest protection against many types of malware, including viruses, trojans, rootkits, phishing attempts, and PUPs.
would not install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after downloading the program when ask to enter key code it keep telling me wrong key after all of ten + times I gave up it is the second time I have tried to use this product and could not get it to work wont use it again
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Make sure you are downloading the software from the website listed inside the package, kenny. We can definitely help you out if you'd like.
worthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Downloading this software is a nightmare. The instructions are awful. You have no idea if anything is happening. I tried 3 times. I called customer support and they left me on hold for almost an hour. I finally hung up.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear about your customers support experience, ksteeldd. Make sure you are downloading the file from the website listed in the box. The installation should start right away unless the settings on your computer are preventing it.
Didn't use this doftware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Security software came free with my new laptop from Best Buy. We found concerns online that this program wouldn't "play nice" with our installed McAfee antivirus, so we opted to not use this product.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you chose to use a different security program, TunnelSnakesRule. Best practices recommend using only 1 security program per computer; using more than that can weaken the protection. In the world of computer security, more is not better.
Bad Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The program itself does nothing to remove malicious software from your PS. When you contact customer support to ask for help all they try to do is sell you more expensive packages and it´s overall a bad product.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Hi Mauricio. We're sorry to hear about your frustrating experience. However, there is good news. Because you purchased the Trend Micro Internet Security 3-Device/1-Year Subscription, you should be eligible for technical support from the Best Buy Geek Squad. This is included with your subscription and should not require any additional costs. Give them a call and see if they are able to help you out. I hope that helps you!
Not sure why I need this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This came for free bundled with another product, but I really don't know what to use it for. My computer already has built-in firewall. Installing something just increases the risk for something else to break.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .It sounds like you've got a pretty good grasp of Internet security, NickName. Trend Micro Internet Security can augment your existing security with features like our Firewall Booster and Privacy Scanner, which ensures that your privacy settings on Facebook, Twitter, Google+ and Linkedin are not sending your personal information to unexpected parties. There are many reasons to try it out. We hope you do!
Geek Squad says it doesn't give full protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad says this does not protect from Trojans and hacking and need to pay $400 to fully protect computer Guess this is useless and consumers should be told that when buying computers
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .It doesn't sound like that Geek Squad agent was very familiar with Trend Micro Internet Security, Micket. Trend Micro is the best security program at protecting customers on the market right now, including protection from Trojans and hacking. Your Trend Micro Internet Security subscription is far from 'useless.'
did not install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this came free with my computer but I did not install because I have McAfee free from my service provider. This is just a temp. install and then you will have to purchase expensive upgrade
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you chose not to install your Trend Micro Internet Security software, Boone. Don't forget that you can use your subscription to protect smartphones and tablets.
great computer ,meets my needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my computer. The only thing negative thing I can say is my friends say my camera is not clear and I appear fuzzy on camera and that my last computer had a very sharp clear picture
I would recommend this to a friendDidn't want
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't activate and keep getting emails to. Even asked for them to "keep it" at time of purchasing iPad but the sales rep insisted. They must get an incentive for so many "sold"
No, I would not recommend this to a friendCame with a product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried this for a short period but was disappointed. This was only free for 6 months and then required purchase. This to me seemed like a gimmick which I'd didn't appreciate.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you felt disappointed with your trial subscription for Trend Micro Internet Security, dolson.
Exchanged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had bad experiences with this software in the past so I immediately requested that this software be exchanged. I'm currently a Norton subscriber and am happy with that.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you had difficulties in the past, Dncr27, but Trend Micro Internet Security 10 has been updated and improved over older versions. We definitely recommend trying it out.
free trial bundle....then u have to buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My cable internet provider offers similar product as part of it's service, so I never installed the free trial, knowing I had to "buy" it after the 90 days are up.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry that you are choosing to not try your free Trend Micro Internet Security trial, Chris.
PRODUCT WILL NOT ALLOW ME TO INITIATE VIRUS SCAN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.KEEPS ASKING ME WHETHER I WANT MONTHLY REPORT. I RESPOND AND IT JUST KEEPS ASKING ME WHETHER I WANT MONTHLY REPORT. PRODUCT WON'T MOVE FORWARD FROM HERE.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .This is a temporary issue that started occurring this weekend and should be fixed shortly, Tammy. Don't give up! We'll have your Trend Micro Internet Security working again ASAP.
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchases Trend Now and it set my computer to the original default settings lost all my work. I would like reimbursement for IT tech to fix my computer.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear about your experience, Dsalah. Trend Micro Internet Security is not able to reset settings on a PC so we suspect something else triggered the change.
Useless, tbh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t have purchased this on its own. It came with a computer and I didn’t see any need for it.
No, I would not recommend this to a friendUseless for Apple products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a waste of time if you have an IPhone, IPad, or MacBook. It performs no function that is not already on your phone. Complete waste of time.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Trend Micro Security is a great addition to Apple products, ChicagoMike. While Apple does offer some protection for the device itself, they don't always have features that protect your personal information the way a true security company – like Trend Micro – protects your information.
System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really don't like trend . It is hard to understand and I'm never sure if I'm protected. I can't disable for a temporary download and it blocks things I want
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Hi bjudy5. Trend Micro Internet Security is a pretty quiet program that protects your computer without bothering you. If there are sites and programs that you want to run that Trend Micro is blocking, you can add them to the whitelist within the program.
Don’t get it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was supposed to be 6months free and everytime I on my laptop is says expired . Hate it . Don’t see what it does even
No, I would not recommend this to a friendI don't need this.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why do I get this program for free when I buy an iPhone? I'm a total Mac user. I don't need this for anything, but they always make me take one.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Mac products are now as much a target for spyware and hackers as PCs, Revmkpb. Their goal is to get information off you iPhone, and Trend Micro's goal is to keep your personal information protected. It's definitely worth checking out.