Customer Ratings & Reviews
- Model:
- TRE021800F918
- SKU:
- 5147463
to a friend
Customers are saying
Customers commend Trend Micro Internet Security 2016 for its user-friendly installation, reliable virus protection, and overall security features. They appreciate the peace of mind it provides and the reasonable price point. However, some users have concerns about compatibility issues, particularly with Windows Defender and Mac devices. Additionally, a few customers have mentioned that the software can slow down their computers.
This summary was generated by AI based on customer reviews.
Very disappointed with product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Operates very slowly, has poor battery life, touch screen dims when touching to scroll. A very big disappointment. And Windows 8 is the worst. Really sucks.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Hi Lenny. We're sorry to hear that you were disappointed with the performance of Trend Micro Mobile Security, which was included with your Trend Micro Internet Security subscription. It may be worthwhile to reboot the mobile device and run a scan to ensure that there are no malicious programs that are slowing down your device. You can also consider Trend Micro's Longevity app for tracking programs that use the most battery to keep your device running as long as possible.
Didn't use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't use this. I would rather have a gift card or x amount off then something I won't use. I use other antivirus because I trust it.
I would recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you are choosing to not try your Trend Micro Internet Security subscription, Chrissy12345. We wish you would consider giving it a try because it provides better protection than many of the other security programs available.
Unnecessary purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I told the salesman that had a Webroot system. He didn't know what to do with this system...other than "Use it when Webroot runs out."
No, I would not recommend this to a friendWhy best buy...why?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please stop forcing inferior products on me best buy. this is completely unnecessary. first with Kaspersky, not trend micro...just stop
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you are not satisfied with the security selection available, jimmoiv. Trend Micro and Kaspersky are both top-rated security programs.
This works for windows 8 only
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The anti virus was provided free with the Laptop. This is compatible with windows 8 whereas on Laptop window is 10. Hence total flop
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Trend Micro Internet Security is compatible with Windows 10, (and the most recent 10.1 update), Raman. In fact, Trend Micro was the first security program at Best Buy to offer a Windows 10-compatible version. If the box doesn't specifically list Windows 10, don't worry. When you install the software, it will seek out and download the newest version.
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had all sorts of issues once I installed thos. Pop ups and lock ups. Uninstalled and went with a different virus protection software
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were disappointed with your Trend Micro Internet Security, Jimmy.
Bad Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Previous bed experiences with this product caused me to exchange this. I'm currently a Norton subscriber and very happy with that.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you had difficulties in the past, dncr27, but Trend Micro Internet Security 10 has been updated and improved over older versions. We definitely recommend trying it out.
Probably just as good as others
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't use it because like most people I know we have multiple options of bundled antivirus, and I use another suite that has more features.
No, I would not recommend this to a friendNot worth messing with
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't use this product. It was provided with the laptop I purchased and I just threw it out. PC Matic is a better product.
No, I would not recommend this to a friendTrend micro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trend Micro is a great product. The problem is that the company will automatically update and charge your card without warminh
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're happy to hear that you like your Trend Micro security software, Mary. If you have questions about your subscription auto-renewing, please contact Geek Squad; they can help you out.
Constant interference
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Asks for prompts ALL THE TIME. Cannot go form one task to another without it asking for verification. Returned it and am using Norton!
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Hi ardsleygurl. That is definitely not normal behavior for the product. I wish we had had the chance to help you stop those prompts before switching to Norton; I think you would have enjoyed how quiet Trend Micro Internet Security is when it is running correctly. Hopefully you are willing to give us another chance in the future.
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No protection whatsoever. Virus magnet. Disgrace. Best Buy should do better when safeguarding their clients.
No, I would not recommend this to a friendNot a fan.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once I installed this on laptops it slowed the laptop down to critically low levels. Brand new laptop too. Would not buy again.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Hi JClane15. It's possible to adjust the settings within your Trend Micro Internet Security console to improve the impact it is having on your system. It is possible that the settings are set to the highest level, which has a heavier impact on a computer. Hopefully you are able to find a setting that gives your PC the best balance of security and performance.
Can't even get to download it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't even get to download it as it came with my Lenovo purchases, so SLOW, I had to give up trying to install it.
No, I would not recommend this to a friendInternet Security Program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loaded it on my computer and the computer went crazy. Nothing but problems. I removed it and everything was fine.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear about your experience, Brian. That is certainly not normal for a computer running Trend Micro. If you give us a call we can probably figure out what's going on and help you protect your computer.
Didn't use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had license to use AMG on old computer so I transferred it over. The comes free but I didn't need or want it.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you chose to not use your Trend Micro Internet Security subscription, Gilnjd.
not enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It simply did not serve my purpose. I am a Norton Gal, that is probably why I felt this item was lacking.
No, I would not recommend this to a friendI did not even receive a code
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't even get a code for this.................
No, I would not recommend this to a friendThe trend micro is a mess?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As soon as i installed it, i had more virus than ever. I wish i can return it and get back my money.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear about this experience, Mekamax. If you would like any assistance in bringing your computer up to speed, give us a call and let us help.
not good at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i don't really like it at all, i don't see the difference. i did get it for free so maybe its okey.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Trend Micro offers one of the strongest security programs available on the market today. We're sorry to hear that you were not impressed with your Trend Micro Internet Security software, lpdc.