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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3935 reviews

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86%
would recommend
to a friend

Customers are saying

Customers commend Trend Micro Internet Security 2016 for its user-friendly installation, reliable virus protection, and overall security features. They appreciate the peace of mind it provides and the reasonable price point. However, some users have concerns about compatibility issues, particularly with Windows Defender and Mac devices. Additionally, a few customers have mentioned that the software can slow down their computers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 3,935 reviews
  • Rated 1 out of 5 stars

    Threw it in the Trash!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Threw it in the trash, slowed my PC way down.!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unnecessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this with new laptop, but found it to be redundant.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      Hi Anthony. We're happy to hear that you received Trend Micro Internet Security with your new laptop. We know that most Windows 8 computers include Windows Defender as a free security solution which can make other software feel redundant but I think you'll find that Trend Micro does more than provide just base-line protection. It can optimize your computer by identifying duplicate files and unused programs; it can generate, store, and manage your passwords; and it can protect your smartphone. Hope you give it a try!trend-micro

  • Rated 1 out of 5 stars

    too many pop ups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only had it on computer a few days....too many pop ups

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      Hi Bruboog. It's possible that you were receiving some installation and activation pop-ups, which are common when installing new security software. They should stop soon afterward and then your Trend Micro experience should be pretty quiet. I hope you give it another try.trend-micro

  • Rated 1 out of 5 stars

    bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    caused my computer to run slow and start up problems

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      Hi tommy. There are a few possible reasons why your computer may feel slower these days. The first thing to check are the system requirements. If your computer does not meet the system requirements for Trend Micro Internet Security 2015, it can feel like the system is running more slowly. If the system requirements match, there are a few other things that we can do to bring your computer back up to speed. Give us a call and we can walk you through them.trend-micro

  • Rated 1 out of 5 stars

    No clue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I have no idea if this is really needed..

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      Hi Melmax. Having a security program on your computer is never a bad idea and we humbly believe you've made a great decision in going with Trend Micro. Aside from preventing infections to your computer itself, Trend Micro can also make sure that none of your personal information is being leaked online. I recommend that you check out the Privacy Scanner; it's one of my favorite features.trend-micro

  • Pros mentioned:
    Virus protection

    Rated 4 out of 5 stars

    good security

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a problem or virus one using this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great software for covering more than one computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I were both in need of security software for our home computers and this one seems to cover all areas of interest for our multi computers. One thing more would be nice if it was more than 1 year coverage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro Internet Security 2016 - 3-User - Mac|Windows Your digital life is becoming more and more important every day — you go online to connect with friends, manage your finances, access entertainment, learn, shop and more. Love this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trend Micro is the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular version of Trend Micro is not ideal for mobile users. However, I use Trend Micro Titanium with mobile security. It allows me to protect up to 10 devices. I have laptops, phones, and tables secured with Trend Micro. The user interface is smooth and easy to learn. The only downside is that about 2-3 years ago, Trend Micro removed the Advances firewall options. They still have firewall options, but they are not advanced.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    great antivirus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this antivirus, is really easy to install, it really protects you computer from internet threats

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best antivirus ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will give The Verdict: 9/10. I feel it is best antivirus. Titanium Antivirus + has superb performance against malware and phishing, and deserves praise for providing technical support via live online chat.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good anti-virus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is average, slows the computer down some. but average performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good security software. Not heavy on the resources

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great .. It works to keep your computer clean, best I've every tried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro is one of the best Internet security out there. you cant go wrong getting it.It is very easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than Skaspersky product that blocked communication while traveling/at airports.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Great anti-virus software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up, no hassle, no head aches what so ever, even if you are not tech savvy. I also don't notice any slow down of the computer. It works in the background protecting my computer. I am very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to protect 3 devices at once. Subscription is good for 1 year.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    love it works fabulous

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great worked on my computer was very accurate and no noise I hate some of the virus protection system you can hear running in the background making noise this one is quiet and worked great a very good product :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a wonderful addition to my purchase of the SurfacePro 3.

    I would recommend this to a friend
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