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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3935 reviews

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86%
would recommend
to a friend

Customers are saying

Customers commend Trend Micro Internet Security 2016 for its user-friendly installation, reliable virus protection, and overall security features. They appreciate the peace of mind it provides and the reasonable price point. However, some users have concerns about compatibility issues, particularly with Windows Defender and Mac devices. Additionally, a few customers have mentioned that the software can slow down their computers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 3,935 reviews
  • Rated 5 out of 5 stars

    Very Reliable AV Solution

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wary at first, but this turned out to be very reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Security product. I have used it for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Virus protection

    Rated 4 out of 5 stars

    excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what we all need especially when online using the Internet for protection

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Comp protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Micro trend has worked great since I have got the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Virus protection

    Rated 5 out of 5 stars

    Antivirus Software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend antivirus has protected the laptop well. Most antiviruses work the same and this antivirus works well.

    I would recommend this to a friend
  • Pros mentioned:
    Virus protection

    Rated 5 out of 5 stars

    great antivirus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feel totally protected with this software. Have used it for several years on my computer and cell phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always go with trend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using trend micro security for about 6 years now, it was the first security software that i had on my sony viao laptop and then i had it on my first mac and now on my second mac. Solid security software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Security

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always liked Trend Micro Security software. I like that this program protected my device and I felt that it was protected; I just wish the protection period would have lasted longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My fav all time antivirus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been using Trend Micro from last 4 years now. I think it is one of the best antivirus in the market. I received a free trial license from best buy for 3 devices on a HP laptop purchase. Best buy is the only place I know that offers free trial license on a laptop purchase. It's a nice opportunity given by Best buy to try out product before you actually buy it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this with my computer I usually don'l like to use the stuff that comes with it defends un wanted items like advertised but also defends off stuff I need or want witch is a pain.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for a few months now and I have not had any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Good protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for the value, easy to use and never a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TREND Micro TREND Titanium

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TREND is the best. Totally reliable and trustworthy with no pc slow downs or any open backdoors for hackers. And if do need help setting it up or any other help...their 24/7 LIVE HELP is the best with no recordings or prompts for answers. TREND IS WORTH EVERY PENNY SPEBT ON IT! I've used Trend on our pc's and cell phones for 7 yrs+

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can't beat free

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter received this as part of a bundled package deal with her Apple Macbook. Since we were able to upload this product on 5 different devices and my current anti-virus protection expired, I thought I would try it out. Well, the download was not as easy as told. The protection does not prevent nearly as many items as my previous software covered. The end result is I returned to my old product after giving this one almost 3 months to convince me to keep it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product to have!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item came free with a laptop that I purchased but I'm glad that it did toucan protect your computers and mobile device all in one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Instructions from box very poor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st the web address given in the instructions, is not available as printed on box. 2nd what is you find online wants to sell you the software again, not help you upload what you have already purchased from Best Buy. When you call for Geek Squad support, not much help their either. Maybe the best answer is just to give your money to Best Buy and tell them to keep the software. That seems to be what they want anyway !

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you had trouble installing your Trend Micro Internet Security software, Jake. We are definitely interested in helping you protect your computers with the subscription you already have. Please let us help you; give us a call! trend-micro

  • Rated 5 out of 5 stars

    Micro Trend protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact it does not tie up my computer operatiins and works seamlessly in the background. Sine 2016 have not had online issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great internet protection for children

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to block inappropriate pics, set up time frames for my child to use the computer, log all my passwords with only having to remember 1 password to login on all devices, free trial for 6 months, renew at Christmas for a 50% off savings. It's a great deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came along with my purchase of a laptop. Protection does its job but would consider switching when my trial is over.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does the job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They say that macs don't need anti virus, this came with the computer. It does the job, I installed it

    I would recommend this to a friend
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