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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.2 out of 5 stars with 3935 reviews

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86%
would recommend
to a friend

Customers are saying

Customers commend Trend Micro Internet Security 2016 for its user-friendly installation, reliable virus protection, and overall security features. They appreciate the peace of mind it provides and the reasonable price point. However, some users have concerns about compatibility issues, particularly with Windows Defender and Mac devices. Additionally, a few customers have mentioned that the software can slow down their computers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 3,935 reviews
  • Rated 5 out of 5 stars

    i have used this product before and it is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have used this product on my computers in the past and the folks at the Geek Squad installed it remotely and it runs great and protects my computer .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The antivirus is for three devices which I love, not only did I use out for my laptop, I was able to install it to my mom's and sister's. Big money saver

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Surprising powerful and simple to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro is the easiest anti-virus program to use. This is very unusual, as most anti-virus programs are difficult, have functionality problems, etc. A note to the wise: Do NOT use Kaspersky with Windows 10. It is not configured to work with it. I went through heck with it. Google compatibility with Windows 10, and Kaspersky's own manual says not to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product for free trial!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great for PC protection; you get it free with a 6 month trial period. It definitely does what it says and is definitely worth the try!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the items that came with laptop, so using it. As long as it does what it is suppose to do, I am ok. Thanks Best Buy for including with bundle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this security it pop up and let you know if there may be a virus but not to much.. It's auto run is really good lets you now all is clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta protect yourself !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A non negotiable for me. Had to take the advice of the employee as I am not tech savvy. Very happy with my decision and I always trust the geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Virus protection

    Rated 5 out of 5 stars

    A fine product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works well. It is easy to use. The product is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent security setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product came in a bundle i purchased, so i wasn't sure about it. But since I downloaded it, haven't had anymore problems with popups or malware

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free with Samsung tablet. Samsung rep told me not to use it on my new S2 tablet as it would interfere with antivirus provided by Samsung. I returned it. Webroot is a better product.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you chose to return your Trend Micro Internet Security, lafemme0200. And thank you for the heads-up about the advice from the Samsung reps; we'll definitely look into it! trend-micro

  • Pros mentioned:
    Easy to install

    Rated 4 out of 5 stars

    free with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's easy to install the software. you need to download from their website. and type in the serial #. works good so far as described the paid version expire in 6 months for 3 devices.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It has caught 3 things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has caught 3 things, I think that is good, although I don't really know much about it. It emails you a monthly report of what it found, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Virus protection

    Rated 4 out of 5 stars

    Great antivirus.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and keeps viruses away. Doesn't completely protect against malware. My computer had malware on it and had to be wiped clean. There is a separate software you can buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Former Norton user. Purchased Trend Micro for personal computer. Easy install. Pleased with popup reports when it detects and removes a problem file.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great. We went right home and installed it. Ever since I get a weekly nag mail from Best Buy telling me to download and install it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anti-blocker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This anti-virus kills and destroys anything that goes through my downloads that isn't wanted. It catches things I thought were safe to download.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    An Okay Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have more protections for my laptop if they are available, though I don't see what's special about this one. It works fine except the password protection not very amazing or convenient. I'd rather remember all my passwords.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is. I don't know a lot about internet security but I have not had a single issue and that is essentially what I hope for and look for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    like the peace of mind and security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recommend this security for Mac or PC. it's easy to setup and navigate. Haven't renewed past the free 30-day trial, but intend to do so.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product but subscription is for 6 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always to go to the store with a specific purchase item in mind, based on MY research and knowledge, because sometimes store reps will suggest an inferior alternative item that the store needs to get rid of. I believe this was a classic example of that. I should have stuck to my system because the store rep suggested I buy "Trend Micro Internet Security" instead of my intended purchase, and after installing the product I realized the subscription was for 6 months instead of 1 year - unlike my intended purchase. Also, It appears as if this product is the store's brand - another reason to want to move the product. I will not entertain any suggestions from these store reps ever again.

    No, I would not recommend this to a friend