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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3935 reviews

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86%
would recommend
to a friend

Customers are saying

Customers commend Trend Micro Internet Security 2016 for its user-friendly installation, reliable virus protection, and overall security features. They appreciate the peace of mind it provides and the reasonable price point. However, some users have concerns about compatibility issues, particularly with Windows Defender and Mac devices. Additionally, a few customers have mentioned that the software can slow down their computers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 3,935 reviews
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    great antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i did not install this with my purchase since i already have alternate antivirus but used this antivirus on a seperate computer purchased not too long ago. Easy to setup and is a great option for protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functions well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product provides a great protection against viruses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love TrendMicro. I have it on my PC, phone, and tablet!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It Works ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a cheap version, but it does work. Safe, easy to use. If you can't afford expensive software, this is a suitable alternative.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 4 out of 5 stars

    good protection for my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and run the program to help me protect all of my personal information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased a new desktop last month and so far so good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    3 users but reps duplicated user on same device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was great however at pickup we were told that we had used all three users when I had only brought two items to be installed. It appears that the technicians duplicated the users under the same appliance and now they have shorted me one user code. Now we have to remove the user entirely off the equipment in order to add a new one. It seems to us that they should have done the job right from the beginning

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We can understand how frustrating that situation must be, Pepe. However we have an easy solution that can help you out. If you log into your Trend Micro account, you can easily find out all of the devices that are using your serial number and you can remove any of those devices in 1-click. We agree that it should have been done right the first time but it's good to know there is a fast fix available. trend-micro

  • Rated 5 out of 5 stars

    great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend to any one buying a tablet or computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs itself, doesn't take up tons of space, does its job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have found this to be far less annoying than Webroot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best anti virous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used trend for years and have been very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have to worry about security it's always monitoring.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    expired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one given to me expired after a month installed but according to best buy its one year subscription. Kinda disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Security

    Rated 4 out of 5 stars

    Adequate security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It it's adequate and helpful for security. Doesn't take too long to install either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't mess with inferior virus protection get Trend Micro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a great deal and very useful for my new surface

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never have trouble with MAC they are the best for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always trusted Trend Micro for my security needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far, so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the interface, and it seems to protect my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Got Bots?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro is the best software for catching bots. It was recommended by Patrick Marshall, who writes a computer user column for the Seattle Times. Easy to install, and will keep my teenagers' laptops from catching bots.

    I would recommend this to a friend
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