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Your price for this item is $14.99

Customer reviews

Rating 4 out of 5 stars with 4056 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

74%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 4,056 reviews
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recieved this for free with my laptop purchSe. It was a great idea but didn't work for my chromebook.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      Be sure you are visiting the special Trend Micro website for Best Buy customers to download the extension to protect your Chromebook, Kimmy. You should have an email from Best Buy with the link. trend-micro

  • Rated 1 out of 5 stars

    Unnecessary

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need it, cool. It's an addon for another purchase on my side. I have no desire for the product and see most of these as a rip off. If you know how to use the internet, you can find better and cheaper. Overall I see trials like these as a gimmick to get someone to rely on it or forget to cancel.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you have no desire to use your Trend Micro security subscription to protect your computer, Covert. trend-micro

  • Rated 2 out of 5 stars

    Whatever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly don’t know what this is but I don’t think I used it or if it’s installed on computer already.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you did not receive information about your complimentary Trend Micro Security subscription, Angel. You should have received an email from Best Buy with installation instructions. If you did not, we hope you contact Geek Squad support to get information to use your Trend Micro subscription. trend-micro

  • Pros mentioned:
    Free

    Rated 1 out of 5 stars

    Came with purchase, which I never used

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These came with my purchase of my hp chrome. Never used it.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you never used your Trend Micro security trial subscription, Beewee. trend-micro

  • Cons mentioned:
    Unnecessary

    Rated 1 out of 5 stars

    Dumb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why they'd even bother including this with a monitor purchase.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you don't feel that the Trend Micro security trial subscription is helpful for you, Laaance. trend-micro

  • Rated 2 out of 5 stars

    Free trial...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure I should have activated seems to be okay and works with vpn but do not plan to continue using

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you don't plan to continue using Trend Micro security after your trial subscription ends, Jason1635. trend-micro

  • Pros mentioned:
    Free

    Rated 1 out of 5 stars

    meh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it free These days you dont need a Anti Virus. Just use windows defender

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you prefer to use a different security program, KingDarko. trend-micro

  • Rated 2 out of 5 stars

    OKAY

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is seems to be OK. I think Norton and kaspersky still better than this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Security Fail

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a little harder to install on my other devices so

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you felt that it was difficult to install your Trend Micro software, MybeatsBt. trend-micro

  • Rated 2 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never liked these services. They let you try for 3 months and get your info.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Got ripped on this one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to rate the actual product: bought Apple Mac Book and this came with it automatically for some reason, no need and no plans on using. I ended up having to return the Mac Book but BB made me pay for a free product I never wanted and never used. So I had to pay for something that came ‘free’, was never used, and I never wanted in the first place.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you do not plan to use your Trend Micro security trial subscription to protect another computer or mobile device, DrCDogg. trend-micro

  • Rated 2 out of 5 stars

    Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt able to use this to give an honest user review. The link was sent as promised.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Trend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will not run on my laptop, so what was the point of including it?

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      Please be sure to visit the special Trend Micro website for Best Buy customers to look for special extensions that are compatible with specialty devices, like smartphones, Windows in S Mode, and Chromebooks. trend-micro

  • Cons mentioned:
    Download issue

    Rated 1 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not download, says that's its not available at this time? Help!!

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that there is an issue with region-detection on your device. We recommend contacting Geek Squad customer support to double-check the settings on your device. trend-micro

  • Rated 1 out of 5 stars

    Unwanted freebie, renews even if you don't use it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware if this software is included for free with your computer purchase. It will automatically renew using your order's credit card even if you never use or install it. There is no way to cancel it online. You have to call customer support and wait forever to explain this lousy ordeal. Disappointed that Bestbuy thinks this is a good customer experience.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you were not satisfied with your Trend Micro subscription, TomG. trend-micro

  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of trend micro products. Nt saying anything is wrong with this one, i just prefer other options.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Download issue

    Rated 1 out of 5 stars

    Poorly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work. Would not allow me to download but kept asking for payment

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      Be sure you are visiting the special website for Best Buy customers to download the version of Trend Micro that will work for your subscription, Badchoice. You should have an email from Best Buy with the link. trend-micro

  • Cons mentioned:
    Subscription length

    Rated 1 out of 5 stars

    Dumb additive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Include Apple TV extra or something else, no one wants this @bestbuy

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you were not satisfied with your complimentary Trend Micro software, Alias206. trend-micro

  • Cons mentioned:
    Download issue

    Rated 1 out of 5 stars

    Can't download

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really review because my chrome won't let me download it.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      Be sure you are visiting the special Trend Micro website for Best Buy customers to download the extension to protect your Chromebook, Polly. You should have an email from Best Buy with the link. trend-micro

  • Rated 2 out of 5 stars

    Didn't ask for it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They keep giving this to me with my electronic purchases and I've never used it....

    No, I would not recommend this to a friend