The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 4,055 reviews
Rated 1 out of 5 stars
Nope
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Terrible, it’s made my blood pressure go up 50 points with the useless relentless pop up trash … god can’t we have something better by now ?
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Didn’t use
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I didn’t use this but it came with my camera. I don’t like free trials because I have to remember to cancel. But it might be great for pepper that want to try it before they buy.
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
We're sorry to hear that you didn't use the Trend Micro security trial subscription that came with your camera, TammyLu.
Rated 1 out of 5 stars
Help center not very helpful
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
dont buy a bundle that comes with security i bought 1 and didnt recieve it and when i contacted them to get it they only gave me a 1 month when i was supposed to have 3 months
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
We're sorry to hear that you were not satisfied with your Trend Micro software trial, Robert. The trial begins on the date of purchase which may have been part of the confusion about the number of months remaining on your trial.
Rated 1 out of 5 stars
pointless to have with a chromebook
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This reviewer received promo considerations or sweepstakes entry for writing a review.
pointless to have when you have a chromebook. Chromebooks do not need a antivirus, so this was pointless to have even though it came with the chromebook purchase.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Best buy sucks
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Did not get the serial number when this was included with one of my recent purchases, so I can't even redeem it. Absolutely useless. Get your stuff together best buy.
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
You should have received an email from Best Buy with with activation code and installation instructions, BestBuyHater. If you did not, please contact Geek Squad support to get the information for using your Trend Micro security software.
Rated 1 out of 5 stars
not worth it
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
BestBuy adds this product as a bundle and provides it for free. but if you return the item, then you get charged for this item.
So please be aware of their sleazy business practices
No, I would not recommend this to a friend
Rated 1 out of 5 stars
WQU2
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
sure free junk! NO THANKS
IT WANTED ME TO DOWNLOAD IT BUT PAY FOR DOWNLOAD 3 WEEKS LATER OH WELL AS THEY SAY NOW DAYS - THERE IS NO FREE LUNCHES IN 2022
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Not worth it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I think antivirus trials are a waste and probably shouldn't be included because it's almost always cheaper to buy the new product separately than in the app when it expires.
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
We're sorry to hear that you don't feel that security software subscription is worth it, JP1234.
Rated 1 out of 5 stars
Internet Security
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They claimed I should download this product to protect my laptop. When I did download it, it said that the product was not compatible with my laptop. Very disappointed.
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
Please be sure to visit the special Trend Micro website for Best Buy customers to look for special extensions that are compatible with devices, like smartphones, tablets, Windows in S Mode, and Chromebooks, DDeHart.
Rated 1 out of 5 stars
Don't waste your time
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I installed this product on my Chromebook but have yet to be able to figure out how to make it work or even do any anything with it. I wouldn't recommend this product.
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
We're sorry to hear that you don't recommend using Trend Micro security software, catprowler.
Rated 1 out of 5 stars
Just say "Naaaaah"
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I won't willfully install this on any product. It came as a freebie. It can stay in the cloud, away from me. Your OS default security is pretty strong these days. Trust.
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
We're sorry to hear that you do not plan to try your Trend Micro security subscription, CfiReview.
Rated 1 out of 5 stars
Yuck
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have bought dozens of lapotps from Best Buy and always get stuck with this "freebie". I never download or use it, Trend MIcro is bottom of the barrel AV protection.
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
We're sorry to hear that you never used your Trend Micro security trial subscriptions, HappyAsAClamShell.
Rated 1 out of 5 stars
I never tried.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought a laptop that includes this, but I have canceled it due to the return of the laptop in exchange for another. I don't know how others fared with this product.
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
We're sorry to hear that you never tried your Trend Micro security subscription, NICE.
Rated 1 out of 5 stars
You get what you pay for with Free downloadable
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Digital download. Best Buy says it's ready to download. Best Buy has either hidden the link or not provided it. I guess you get what you pay for.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
DONT
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This reviewer received promo considerations or sweepstakes entry for writing a review.
NEVER USED IT AND NOW IT EMAILS ME EVERY OTHER MONTH ASKING ME TO RESUBSCRIBE SOMEHOW. JUST DONT DO ANYTHING SKETCH PPL
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Internet security free trial
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I forgot I received this as a gift, normally I don’t use this gifts because you get stuck with an unwanted subscription by forgetting it’s there
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
We're sorry to hear that you forgot to install your Trend Micro security software before the trial subscription expired, Patty.
Rated 1 out of 5 stars
Not installed.
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Haven't installed it. My preferred virus software is Norton 360. Been happy with that product to block attacks, run backup, run performance app.
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
We're sorry to hear that you prefer a different security program, CurrentResident.
Rated 1 out of 5 stars
Antivirus
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I did not like this antivirus. It was for 3 months only and I did not see where it did anything worth putting for my computer
No, I would not recommend this to a friend
Rated 1 out of 5 stars
sketchy?
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I received this freebie as an add-on with another purchase... after doing a bit of research, chose NOT to use the product... seems super sketchy to me... you decide
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
We're sorry to hear that you decided to not try your Trend Micro security trial subscription, PinkFluffySlipperWorld.
Rated 1 out of 5 stars
Same Old, same old.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Never installed. This was a freebie for purchasing an HP monitor. I've used Trend Micro in the past only to have it drastically slow my computer performance.
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
We're sorry to hear that you were not satisfied with Trend Micro software, BobLoblaw.