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Your price for this item is $14.99

Customer reviews

Rating 4 out of 5 stars with 4056 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

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    Rating 4.1 out of 5 stars

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74%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 4,056 reviews
  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice that you get 3 months free but I was not able to use it due to it not accepting my computers identification number.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear you were not able to use your Trend Micro security trial subscription, Rhi95. trend-micro

  • Rated 1 out of 5 stars

    Mm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 star because the code didnt work. I bought a monitor and a samsung tablet. Best buy gave me 2 security and didnt know which is which

    I would recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      You should have received an email from Best Buy with installation instructions and a link to the special website for Best Buy customers to download the version of Trend Micro security that will work with your subscription. If you did not, please contact Geek Squad support to get the information for using your Trend Micro subscription. trend-micro

  • Rated 1 out of 5 stars

    Not a fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with my tablet purchase. I am not a fan of the software. If I were Best Buy, I would stop bundling this software.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you don't recommend using Trend Micro security software, AdamH. trend-micro

  • Rated 1 out of 5 stars

    didn't use it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always wary of brands i'm not familiar with, especially with something like an antivirus product. Stick with Norton.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you prefer to use a different security program, Jvector. trend-micro

  • Rated 1 out of 5 stars

    Don’t

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why give me something for free for a few months that I will have to wind up paying on my own and can. It afford it

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you were not satisfied with your Trend Micro trial subscription. trend-micro

  • Rated 1 out of 5 stars

    Do not buy AV Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy Anti-Virus Software for Windows. It comes with it already. I got this for free and I still will never use it.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you never plan to use your Trend Micro security subscription to protect your computer, Review. trend-micro

  • Rated 1 out of 5 stars

    Meh

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't use this and I hate how this always pops up in my purchased items even though I never ask for the software.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you don't plan to use your Trend Micro security software, JohnM. trend-micro

  • Rated 1 out of 5 stars

    Use WebRoot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rather use WebRoot than Trend Micro. I work in the IT field and this software seems to slow your PC significantly.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you prefer a different security program, wiisox35. trend-micro

  • Rated 1 out of 5 stars

    Not useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why? This covers little to nothing already built into Windows... and provides one more attack surface for the bad guys.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you don't feel that Trend Micro security is useful for your computer, SomebodySomeplace. trend-micro

  • Rated 1 out of 5 stars

    Blech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricy. Not very good product. Cant argue with the free price i suppose. Lol "ya get what you pay"

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dont do it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    omg no no no!!!! as if apple couldn't have screwed their stuff up enough trend definitely makes it die

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t get it installed! Got to trek up to Staples to pay them to get everything worked out so I can actually use it!

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear about the installation complications, Onxnana. You should have received an email from Best Buy with installation instructions and a link to the special Trend Micro website for Best Buy customers to download the version that will work with your subscription. trend-micro

  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not use it on with my refurbished Mac pro it says I need the newest version of iOS and of course I can’t update it

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that Trend Micro security software is not compatible with your older Macbook Pro model. trend-micro

  • Rated 1 out of 5 stars

    Crap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy, stop forcing these terrible “anti viruses” with any PC related purchases. These “anti viruses” are useless.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you don't feel that Trend Micro security software is right for you, BB21. trend-micro

  • Rated 1 out of 5 stars

    Not worth my time

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had game me an expired antivirus, I wasted like 2 hours trying to get a new one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program slowed my laptop down to a crawl, pages would not load till I removed the program. CRAP.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you didn't feel that your Trend Micro security software was helpful for your computer, AndroidAutoSux. trend-micro

  • Rated 1 out of 5 stars

    Windows defender does the job very well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No use of this product even if free. Windows defender does the job very well and for free

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not good you they just give you for free so if you have to return item they can detuct price of it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't use this

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't use this even when it comes for FREE, make sure you have protection. Get Norton AV. You will be thankful.

    I would recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you prefer a different security program, 617vfx. trend-micro

  • Rated 1 out of 5 stars

    ?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to down load on my ipad air came up with not campatable with this device me no understand so Im not using it

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      Please be sure to visit the special Trend Micro website for Best Buy customers to find the extensions that allow you to use your Trend Micro subscription with mobile devices, your iPad tablet, JustME. You should have an email from Best Buy with the link. trend-micro