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Your price for this item is $14.99

Customer reviews

Rating 4 out of 5 stars with 4056 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

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    Rating 4.1 out of 5 stars

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74%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 4,056 reviews
  • Rated 1 out of 5 stars

    Internet secuirty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was never able to download this there seems to be a problem it says this is not available in my state.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that there is an issue with region-detection on your device, Bammbamm1. We recommend contacting Geek Squad customer support to double-check the settings on your device. trend-micro

  • Rated 1 out of 5 stars

    Need more time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too short to use, 3 months!I would need at least 1 year to test it before you start asking for more money.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you were not satisfied with your Trend Micro trial subscription, Greatvalue. trend-micro

  • Rated 1 out of 5 stars

    Trend MIcro Not my cup of tea

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this program before as well as webroot and was not impressed. I use McAfee and that impresses me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    why

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Don't use anything else but windows antivirus. Anything else is a waste of money

    I would recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you recommend using a different security program, adrian. trend-micro

  • Rated 1 out of 5 stars

    No Thanks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth my time to even try this product, don't know what it came with, probably my external HD for my PS5.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We hope you consider trying your Trend Micro security trial subscription, Dawgacus. trend-micro

  • Rated 1 out of 5 stars

    not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dont remember getting this not sure how this ended up in my cart

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    meh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a product to give you the illusion your computer is protected

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Free software trial

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to download, not sure what the problem is but not impressed at all. Customer service poor at best

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      You should have received an email from Best Buy with a link to the website for Best Buy customers to find instructions and download the version of Trend Micro security that will work for you, Sonosue. If you did not, please contact Geek Squad support to get the information for your Trend Micro subscription. trend-micro

  • Rated 1 out of 5 stars

    Dead link

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The link in the email I received was dead so there is no way to activate this “free” offer. Aggravating.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you were not able to use your Trend Micro security subscription before the trial period ended, Mema. trend-micro

  • Rated 1 out of 5 stars

    THIS IS JUNK

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is garbage, if you want some great protection, get yourself a copy of Malwarebytes!

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you prefer a different security program, BobJ. trend-micro

  • Rated 1 out of 5 stars

    Protection???

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I can't give a good review as I didn't use this product. It was included with a different purchase.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you did not use your Trend Micro security subscription, TheCapesFamily. trend-micro

  • Rated 1 out of 5 stars

    Difficult to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get it to work. I've had numerous types of antivirus software and never had a problem?

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you had difficulty installing your Trend Micro security software, Scott. Please contact Geek Squad support to get help to start your Trend Micro subscription. trend-micro

  • Rated 1 out of 5 stars

    Did not use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this as free gift with the purchase of a computer. To be honest I never used the item.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you never used your Trend Micro security software, Nice. trend-micro

  • Rated 1 out of 5 stars

    Worse purchase ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy so hard to put on Mai matter what it will still be bubble I wish I would have not bought it

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you were not satisfied with your Trend Micro software, Niknic. trend-micro

  • Rated 1 out of 5 stars

    Confusing install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t get this to work with my iPad, and I didn’t even really want it. Very confusing to install

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear about the confusion to install Trend Micro Mobile security on your iPad. You should have an email from Best Buy with the link to the special Trend Micro website for Best Buy customers to find the extensions that allow you to use your Trend Micro subscription with iOS devices, like iPhones and iPads. trend-micro

  • Rated 1 out of 5 stars

    Bleh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t even get the software to my iPhone and it’s a hassle on my other devices so it’s not even being used

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      Please be sure to visit the special Trend Micro website for Best Buy customers to look for special extensions that are compatible with iPhones, Windows in S Mode, Chromebooks and other devices, Yaass. You should have an email from Best Buy with the link. trend-micro

  • Rated 1 out of 5 stars

    Not even 1 star worthy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s a reason why they throw this thing j. For free when you buy an electronic. Stick with Norton

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you prefer a different security program, Lightning. trend-micro

  • Rated 1 out of 5 stars

    never recived it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish i could tell you it was great but i never recived this with my purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Why

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would you get this? I got it for free and I regret it. Just don't click sketchy banners.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you were not satisfied with your free Trend Micro trial subscription, McKEezy. trend-micro

  • Rated 1 out of 5 stars

    Total Trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete trash, don't waste your money on this and if you get it for free don't bother installing it.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you don't recommend installing Trend Micro security to protect your computer, JoopacShalom. trend-micro