The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 4,055 reviews
Rated 1 out of 5 stars
Not use
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I did not really use this. Just another soft ware that can access my pc.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
No Thanks.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not worth my time to even try this product, don't know what it came with, probably my external HD for my PS5.
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
We hope you consider trying your Trend Micro security trial subscription, Dawgacus.
Rated 1 out of 5 stars
Don't know, don't care
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Don't know, don't care. I already purchased and installed a different security product
No, I would not recommend this to a friend
Rated 1 out of 5 stars
why
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Terrible. Don't use anything else but windows antivirus. Anything else is a waste of money
I would recommend this to a friend
Brand response from Trend Micro
Posted .
We're sorry to hear that you recommend using a different security program, adrian.
Rated 1 out of 5 stars
Free software trial
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unable to download, not sure what the problem is but not impressed at all. Customer service poor at best
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
You should have received an email from Best Buy with a link to the website for Best Buy customers to find instructions and download the version of Trend Micro security that will work for you, Sonosue. If you did not, please contact Geek Squad support to get the information for your Trend Micro subscription.
Rated 1 out of 5 stars
Dead link
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The link in the email I received was dead so there is no way to activate this “free” offer. Aggravating.
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
We're sorry to hear that you were not able to use your Trend Micro security subscription before the trial period ended, Mema.
Rated 1 out of 5 stars
Protection???
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Honestly I can't give a good review as I didn't use this product. It was included with a different purchase.
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
We're sorry to hear that you did not use your Trend Micro security subscription, TheCapesFamily.
Rated 1 out of 5 stars
Difficult to use
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I could not get it to work. I've had numerous types of antivirus software and never had a problem?
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
We're sorry to hear that you had difficulty installing your Trend Micro security software, Scott. Please contact Geek Squad support to get help to start your Trend Micro subscription.
Rated 1 out of 5 stars
THIS IS JUNK
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is garbage, if you want some great protection, get yourself a copy of Malwarebytes!
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
We're sorry to hear that you prefer a different security program, BobJ.
Rated 1 out of 5 stars
Worse purchase ever
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do not buy so hard to put on Mai matter what it will still be bubble I wish I would have not bought it
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
We're sorry to hear that you were not satisfied with your Trend Micro software, Niknic.
Rated 1 out of 5 stars
meh
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
this is a product to give you the illusion your computer is protected
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Did not use
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I received this as free gift with the purchase of a computer. To be honest I never used the item.
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
We're sorry to hear that you never used your Trend Micro security software, Nice.
Rated 1 out of 5 stars
not sure
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
dont remember getting this not sure how this ended up in my cart
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Bleh
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Can’t even get the software to my iPhone and it’s a hassle on my other devices so it’s not even being used
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
Please be sure to visit the special Trend Micro website for Best Buy customers to look for special extensions that are compatible with iPhones, Windows in S Mode, Chromebooks and other devices, Yaass. You should have an email from Best Buy with the link.
Rated 1 out of 5 stars
Confusing install
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I couldn’t get this to work with my iPad, and I didn’t even really want it. Very confusing to install
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
We're sorry to hear about the confusion to install Trend Micro Mobile security on your iPad. You should have an email from Best Buy with the link to the special Trend Micro website for Best Buy customers to find the extensions that allow you to use your Trend Micro subscription with iOS devices, like iPhones and iPads.
Rated 1 out of 5 stars
Not even 1 star worthy.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
There’s a reason why they throw this thing j. For free when you buy an electronic.
Stick with Norton
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
We're sorry to hear that you prefer a different security program, Lightning.
Rated 1 out of 5 stars
Why
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Why would you get this? I got it for free and I regret it. Just don't click sketchy banners.
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
We're sorry to hear that you were not satisfied with your free Trend Micro trial subscription, McKEezy.
Rated 1 out of 5 stars
Total Trash
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Complete trash, don't waste your money on this and if you get it for free don't bother installing it.
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
We're sorry to hear that you don't recommend installing Trend Micro security to protect your computer, JoopacShalom.
Rated 1 out of 5 stars
never recived it
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wish i could tell you it was great but i never recived this with my purchase.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Never used it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Who needs virus protection beyond the built in security features of windows 10 or Mac OS or Linux?
No, I would not recommend this to a friend
Brand response from Trend Micro
Posted .
We're sorry to hear that you do not recommend using Trend Micro security, Nate.