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Your price for this item is $14.99

Customer reviews

Rating 4 out of 5 stars with 4056 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

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    Rating 4.1 out of 5 stars

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74%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 4,056 reviews
  • Rated 1 out of 5 stars

    Iris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like it. I like mcafee. Norton has messed computer up before. Good thing it was free

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you've previously had difficulties with other software programs, yoyo. trend-micro

  • Rated 1 out of 5 stars

    Why

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need this then stay off those dirty websites.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No thanks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your time. Windows Defender can do everything this can do, and it's free.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you recommend using a different security program, Oversoul007. trend-micro

  • Rated 1 out of 5 stars

    Didn’t use it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick with a better known AV such as Webroot. This came with my PC and I didn’t use it

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you prefer a different security program, Capacjsu. trend-micro

  • Rated 1 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t receive the product key after requesting it multiple times. Was supposed to get webroot

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you did not receive information about your complimentary Trend Micro Security subscription. You should have received an email from Best Buy with product key and installation instructions right away after purchase. trend-micro

  • Rated 1 out of 5 stars

    Free add on

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really didn’t understand how to install and was hard to figure out. Never used.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you never used your Trend Micro security trial subscription, ZFLIP. You should have received an email from Best Buy with installation instructions. trend-micro

  • Rated 1 out of 5 stars

    security

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure what this was was installed on one of the geek visits

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use even with a a 3 month trial. Had bad issues in the past with Trend Micro.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you don't feel that Trend Micro security software is right for you, Ignored. trend-micro

  • Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless Doesn’t work with the product that I bought. That’s probably why it was offered

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      Please be sure to visit the special Trend Micro website for Best Buy customers to look for special extensions that are compatible with other devices, like smartphones, Windows in S Mode, and Chromebooks, Zipfly. trend-micro

  • Rated 1 out of 5 stars

    Useless bonus software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anti virus software is a scam, just keep your windows updated and you will be fine.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you don't recommend using Trend Micro security software, Jason. trend-micro

  • Rated 1 out of 5 stars

    don't waste your money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just not a good virus software. you can get free ones that do a better job of protecting you

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you were not satisfied with your Trend Micro software, spork. trend-micro

  • Rated 1 out of 5 stars

    Why would I need this?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly don't understand why they keep pairing this kind of software with purchases.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you feel that don't need Trend Micro security software to protect your computer, Alfie. trend-micro

  • Rated 1 out of 5 stars

    Virus chewer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not help my computer. I got better from Vipre and BitDefender.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shovelware, garbage

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt want it, didnt use it. Bundled with laptop purchase and annoyed me to renew.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you didn't use your Trend Micro security trial subscription, Dcchillin46. trend-micro

  • Rated 1 out of 5 stars

    mine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this for free but I do not know how to download it. For me that means I got nothing.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      You should have received an email from Best Buy with installation instructions and a link to the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription. If you did not, please contact Geek Squad support to get the information for your Trend Micro subscription. trend-micro

  • Rated 1 out of 5 stars

    Don’t use these freebies.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t use these free add-ons as I use the built in defender Anti virus.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you prefer a different security program, Protocoldroid. trend-micro

  • Rated 1 out of 5 stars

    Thanks, but no thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use this because we already have paid AV programs on everything.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you are already using a different security program, Tinkerbell. trend-micro

  • Rated 1 out of 5 stars

    Unnecessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unnecessary. No reason to download this over the free antivirus software available online.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you prefer using other security programs, Notsoru. trend-micro

  • Rated 1 out of 5 stars

    Junk. Bloatware.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. Throw it away and stop cluttering up my purchases with this stuff.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you were not satisfied with the Trend Micro trial subscription, SuperY. trend-micro

  • Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to download it but it was not available for this country, so I take it was worthless

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that there is an issue with region-detection on your device. We recommend contacting Geek Squad customer support to double-check the settings on your device. trend-micro