Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 4055 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 4,055 reviews
  • Rated 5 out of 5 stars

    anti vurus

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was using Kaspersky and didnt want to renew for 3 years and gave this a try. Happy so far. It has caught some things and does not slow my system down at all. Got 3 months free and will renew with these guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with the laptop I recently bought and it’s definitely working perfectly. If I download a file, it tells me whether any threats were detected on it. It can go into mute mode when I’m gaming so I’m not bothered by pop-ups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free Trial, but will probably extend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed security on an extra device I had. When I purchased a product, this was offered free on a 3-month basis. Easy to install and after about a month appears to be keeping safe and secure from today's dangerous online world.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription length

    Rated 1 out of 5 stars

    What's the point? C'me on, Best Buy!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is this an odd item to bundle with an iPad, it's really not something I'd want. What good is a three-device, three-month subscription other than to try and hook you into a full subscription. (Well, duh!) Just. Not. Worth. It. Hey Best Buy: give me an option to reject bundles like this. We both win: I don't get annoying emails reminding me to use it, and you don't get snarky reviews.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      Thanks for the feedback about your Trend Micro trial subscription, BasenjiBuddy. trend-micro

  • Rated 5 out of 5 stars

    life saver anti virus software

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend micro internet security earns excellent scores in malicious URL blocking and antiphishing test and it's multilayered ransomware protection proves effective. only drawback is that it will slow down and cause speed issue.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So, so...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first AV I have used on Apple MacOS so I can't talk about how different it is between others like ESET, McAfee, etc. What I can say is it seems very limited in options compared to what I have used in Windows OS.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Some free thing included with one of my purchases

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is free if you buy the right product, but it's pretty useless if you are already computer smart and careful with how you browse online.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lock it Down

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for free with one of my purchases. Seems to be a pretty decent antivirus and internet security program but i only temporality used it. Can at least feel confident that it's from a well known software company.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great addition

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to my purchase and helps protect my laptop while I figure out which antivirus to use for the future. I would have preferred it to be at least 6 months though for the price I pay for a laptop (almost $1k).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Like it, but.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not that it's bad software, I used on other networks before. But I bought a Chromebook and it came with it as a demo. I know I could use it other places, but a 3 month demo really doesn't help.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Goodsoftware

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this security software installed on my tablet. So I had got it for my wifes tablet as well. The software is pretty good and it scans every file that you have stored on your tablet and other devices for harmful viruses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Pretty good antivirius. No issues with any other program. Cant really recommend because there are several free anti-virus out there. Only used it because it was free with my purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Might be worth for others but I'm ok with Windows

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro might be a little better than Microsoft Windows Defender but for daily use it isn't worth it for me. If you get attachments from unknown sources it might be worth paying for Trend Micro.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro provides very good malware protection and offers many useful extra features, although it tends to rack up a lot of false positives in some lab tests and it will slow systems down during scans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than I expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This antivirus is very efficient I’m proofing the free months and I like a lot because all the time the notifications are correct and useful in the right moment . This real protects your accounts, passwords and more .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent security system

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually I buy Norton, but at this time I've decided to try something different. Trend Micro did not disappointed me. It's a really good product. Excellent security system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    race fan

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service. works well on a chromebook for sure-- you are good for a period of time. It is worth getting this on anything because it can save you alot of money vs getting hacked.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3 months subscription....why?

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free with the purchase of another item. 3 months install is not worth my time. I already buy AVG ultimate 10 device 2 years at a time. Best Buy, if you want to "add value", pick something else to add on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Internet Security/Antivirus Software

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite internet security/antivirus software! It just does its thing in the background and keeps me safe. So many internet security programs are buggy and slow down your device - not Trend Micro. Highly recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not useful

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These days, internet security is a huge issues. There are far better options out there for those of us who are security conscious.

    No, I would not recommend this to a friend
Sponsored