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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 4056 reviews

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  • Value

    Rating 4.1 out of 5 stars

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    Rating 4.0 out of 5 stars

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    Rating 4.1 out of 5 stars

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74%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 4,056 reviews
  • Rated 5 out of 5 stars

    SWEET!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to upload, easy to engage and comprehensive protection from a convenient download… what more could you ask? The biggest (only) issue was getting rid of McAfee!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Internet Security Software

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a large user of Internet Software typically, just seems like extra things running on the machine. This was very user friendly, that being the case the free 3 months was good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Free antivirus trial - no thanks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does anyone actually use antivirus anymore. Free trials aren't for me, I guess, so sorry for the meh review. Never installed it, as it was automatically added to my order for "free".

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent PC Software Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC software protection. You will not find a better application that protects you while browsing the internet. I would highly recommend getting this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Have Not Used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not downloaded and used this product because I already have a working anti-virus program I trust. Also it doesn't seem worth the download if its just for 3 months :(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Antivirus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since using it, it has scanned every file I've downloaded and I have on my computer, I know that with Trend Micro Internet Security, I am safe whenever I am viewing the web.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slows it all down.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a lot of resources and makes the computer run slower like their previous versions. It was a free trial with the computer or I wouldn't have gotten it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Security Software

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most computer windows are pretty secure. I've had McAfee for years. Trend Micro is not too shabby. I was running McAfee and it didn't like TM so it had to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for atleast 60 to 70fps

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the laptop is good but its not for my needs for gaming, i have a gaming 3080 desktop , just hoping i can play warzone while i'm not home but unfortunately it didn't satisfied me

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    i mean its alright

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i mean its alright - i rather just use windows defender

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ruger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought NEW MAC 27"SCREEN . VERY EASY FOR ME TO GET PROJECTS DONE. Highly recommend buying one . BestBuy has always treated me with honesty and very well informed employees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    customer Service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this product and the San Bernardino Best Buy location and Jeremy provided great customer service please give him a raise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service that came with my computer. If you need something like this I recommend purchasing after the trial runs out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trend micro internet security

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The trend micro internet security (3-device) was a gift for my purchase from Best Buy. An absolutely awesome product and I would recommend this security to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not worth the trouble.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works very well but a three month subscription is not worth the hassle of installing it. You have to upgrade three months later. I never bothered.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This antivirus software came with the purchase of my new laptop. I haven't used it to it's full potential quite yet but it seems to be working decently well as of now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding antivirus software for 2021

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best advanced online antivirus solution I ever used, best of all it was included in my purchase! Will continue to use this after the 3 month free trial subscription!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I'm sure it is a good product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have the opportunity to use this subscription

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure if this would be worth it for a MacBook

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t installed it yet so can’t really give completely full review. I’ve heard the product works well, but would have installed it if I had not purchased a MacBook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product, Good value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this with the purchase of my laptop. It seemed to be a good product and did a good job. I'm just used to Webroot and have developed a liking for it.

    I would recommend this to a friend