Appliances Memorial Day Sale.Ends June 5. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $109.99

Customer reviews

Rating 4.3 out of 5 stars with 12 reviews

Rating Filter

75%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
  • Rated 4 out of 5 stars

    Undecided

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product not as easy to download as web root if I would have known I would have stayed with web root instead but a member at store pushed me into buying this instead of web root so a little disappointed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Security

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like having the additional security. Added to computer before pickup at purchase. Great for use on 3 devices with thee year subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always does well to protect my computer and other devices. Third time purchasing this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download and easy to install on my laptops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trend Micro Anti Virus

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Trend Micro Antivirus for a few years and it has been a God send! I would highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Security

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro has always been a great product to protect all of your devices and information, works great for my MacBook…..even though I don’t need it because of Mac’s excellent encryption…..it just adds that extra little bit of security :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome antivirus

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the protection that it provides never had an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virus protection software

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is THE best virus protection out there, would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trend Micro Internet Security + Antivirus

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the purchase of this product, and I haven't had any issues since it's been installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product as always!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using TM exclusively for the last 6 years or so. I have had the best luck with their products and will continue to use them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just Say NO

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software is constantly working for you, and that's not a good thing. My brand-new Windows PC seemed to never settle down - fan always running high, always hot, always busy. After a few weeks, I got tired of this, and started looking for the reason - Windows 10 can't be THAT bad ! And I found the reason in the task list. This software is constantly doing something, 24 hours a day. Why? That is not how antivirus is supposed to work. After the initial securing of the machine, it should become invisible, not suck up a steady 20% of the CPU. I uninstalled Trend Micro, and immediately the machine settled down. I installed another anti-virus, and the machine remains normal. Worse, I installed Trend Micro on a fairly new Mac Mini, and it brought it to its knees - overheating, and finally freezing. I uninstalled it there, and the Mini went back to normal. I came to the conclusion that this software clobbers your PC, and removed it from another Mac just on principle. If the salesman offers you this software cheap with a new machine, just say no. I don't care about settings or anything else. Any software that is this bad right out of the box - I do not want. Period.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear about your experience, nodiofile. It is not common for the Trend Micro software to cause a computer to react that way. trend-micro

  • Rated 1 out of 5 stars

    will not work with win 10s

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new laptop for my grandson that came with a 6 month subscription. After failing to be able to install it himself, he took it to Best buy Geek Squad. Found out it can not be installed on the laptop because it has win 10s. False advertisement?

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      Trend Micro Internet Security runs on Windows 7, 8, and 10. This includes Windows 10S, which is a slightly different operating system. Ask your grandson to visit the download site that Best Buy provided and look for the download link called, "Trend Micro Security for Windows 10 in S Mode." If he continues to have trouble with his new laptop, please encourage him to give us a call, larcnt. trend-micro