Customer Ratings & Reviews
- Model:
- TRE021800G501
- SKU:
- 6076906
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about Trend Micro's Maximum Security Antivirus Internet Security Software. They appreciate its ease of installation, reliable protection, reasonable price, and good performance without slowing down their devices. Many customers have been using Trend Micro for years without any issues and recommend it to others.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Customer service
good replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good replacement for my McAfee. McAfee had terrible customer service. So, I left them for Trend Micro.
I would recommend this to a friend - Cons mentioned:Customer service
difficulty w/install TMicro 1st time after yrs use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used, installed & recommended Trend Micro successfully for yrs & this is 1st time had intensive & time consuming difficulty installing renewed version. With on line & voice I talked w techs customer help desk. 1st voice guy wanted access to try to view issue. OK & then ...ooh it still doesn't install..... but I can continue & should get it installed for $189. I am a Lady, so my response was "no thank you". Tried again later & next voice guy (not disparaging guys but they factually were guys) was pretty much "beats me". I decided to take my computer in to my local Geek Squad if major changes were required. I wanted eyeball to eyeball with my "computer confidant specialist professional". I am leaving it here.... open...... what happened ..........
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .If you are installing different versions of the software on top of one another, it might be worthwhile to use Trend Micro's un-installer, which can pick up and remove any remnants from the computer and ensure that the new version is being installed on a fresh system.
