Customer Ratings & Reviews
- Model:
- TRE021800G501
- SKU:
- 6076906
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about Trend Micro's Maximum Security Antivirus Internet Security Software. They appreciate its ease of installation, reliable protection, reasonable price, and good performance without slowing down their devices. Many customers have been using Trend Micro for years without any issues and recommend it to others.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Unhelpful support
Not such a good security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Impossible to install on my mack book. When I contacted Best Buy support. The person at the other end could not be of any sort of help and switch me to another number whereupon the individual at the other wanted instead to make me believe that my mack was compromised and wanted me to download an app that indeed would have caused more problems and compromised my files.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you have had issues installing your Trend Micro security on your MacBook, BigAnge67. If you computer had performance issues prior to installation, it's likely that Geek Squad transferred you to Trend Micro's technical support team, who recommended installing Housecall, a free app developed by Trend Micro to remove existing dangers from a computer before installing the security protection software.
Aggravating product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not buy again. Software constantly will not allow us to go on popular company and common websites and I don't mean one or two I'm talking 40. For example we buy our straight talk minute cards on the Walmart app and they email us the card with the pin. We have been doing this for years with no problems with any other security software we have had. Now when we try to open the email for our phone card it will not let us and says that it MAY be malicious and they have not reviewed that site. They have a spot to click to request them to review it and we have don't that 50 times and they never email us any result or response and that is just one example of one site we cannot go to and this has been over last 7 months can't wait to replace this software...
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear about your frustrations, ArmySgtsWife. You should be able to whitelist the websites you visit in the settings of your Trend Micro console. This will allow you to visit those websites without any problems. If you would like us to help you adjust this setting, please give us a call or email us.
Disappointing Security Program mo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The program was downloaded several times, but keeps reading will expire in 8days after purchasing and entering the code.Now I will need to invest in another security program.Very disappointed.
No, I would not recommend this to a friendIt’s a download, not a CD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I made this purchase and requested shipping because I wasn’t able to download a previously purchased subscription. I couldn’t bring my laptop In for service because of COVID restrictions so I wanted a CD. Still can’t download.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .If you visit the URL listed on the packaging, there is an option to request a disc, AMDV.
NOT MY FIRST CHOICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I DON'T LIKE HOW THE INSTILLATION CD ISN'T PROVIDED WITH PURCHASE. WEBSITE TO DOWNLOAD PROGRAM ISN'T USER FRIENDLY!
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you had difficulty downloading your Maximum Security, Monipooh. If you would like to request a disc, please visit the website listed inside the packaging.
Was too hard to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The directions were not very clear. Not able to follow what they were trying to say
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you had trouble using your Trend Micro software, LooLoo. We'd be happy to help you if you want to give us a call.
its trash ,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don't buy it , not worth the money and hassle to install.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro subscription, moedog.