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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 228 reviews

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98%
would recommend
to a friend

Customers are saying

Customers love how easy Trend Micro is to install and use. They appreciate its performance, as it doesn't slow down their devices. Many customers have been using Trend Micro for years and have never had any problems with viruses. Customers also find the price to be reasonable, especially when it's on sale.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-228 of 228 reviews
  • Rated 1 out of 5 stars

    Problematic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would probably be a better review, however, while trying to download the product to what was a perfectly fine computer, my computer system completely crashed. Even IT people couldn't find the problem. Reviews were great, I just wish the product would have loaded properly so I could have used it.

    I would recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear about the issue with your computer, Snowkid. It's possible that there was some conflicting software that caused problems when you tried to install your Trend Micro security software. We'd be happy to help you out and get your Trend Micro security up and running. trend-micro

  • Rated 1 out of 5 stars

    I had to remove it. It was caausing problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seemed to add something to my computer that made my computer very slow.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you felt that your Trend Micro security software was affecting your computer performance, myck. It's possible that there are other installed programs that are preventing Trend Micro from working effectively and keeping your computer running smoothly. trend-micro

  • Pros mentioned:
    Easy to install, Performance

    Rated 5 out of 5 stars

    Great security

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product to secure my computer and my mobile device. I have had no issues so far. I like the timely scans and the fact it doesn't take up a lot of space on my phone. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Best anti virus ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second year renewing my subscription of Trend Micro. I love it. Powerful, secure, easy to use and great ratings!!! My laptop has stayed secure using this product. It has a great Manager Password to store all your passwords. Try it. You will nor regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Great security software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great price. Easy to use and understand interface. Protects multiple devices. Works as advertised. Used Trend Micro for a long time. Prefer it over other brands from my personal experience.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Consistent product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third year in a row buying this product. I have had Kaspersky, and others, but for ease of use, this one cannot be beat. It keeps internet security simple, and not very confusing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Number One Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product for the great protection it gives me for all of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Renew every year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renew this every year once the product goes on sale.

    I would recommend this to a friend
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