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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 39 reviews

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97%
would recommend
to a friend

Customers are saying

Customers praise the Basic 2021 Federal Only + E-File product for its ease of use, repeatedly calling it easy and their preferred tax program. Many users found the software worthwhile and a great tool. No significant negative feedback was reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-39 of 39 reviews
  • Rated 5 out of 5 stars

    As easy as it gets to file taxes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using TurboTax for over 20 years. Never let me down.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    turbo tax Basic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my goto tax program, each and every year, Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TurboTax works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. Took care of all the forms I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Boss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy this every year! Easy to use and understand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Taxes 2021

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each year I get the Turbo Tax software to get my Taxes done . It is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    TurboTax Basic 2021

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic turbo tax is as advertised. Easy to install and navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    turbotax basic federal only e-file

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the basic package worked for me. easy to follow instructions. Would do it again. refund came back fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2021 taxes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use criminal tax many years and it's always help me to complete my taxes and get the best return

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken until 1st week of April

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get me wrong, Best Buy is fine. It's Intuit's support that sucks. The IRS introduced a new form for tax year 2021. Although the electronic filing format wasn't finalized until March 20, 2022, the draft instructions were published early in 2021 and finalized by September. TurboTax didn't support entering the necessary data until the first week of April, nor did Intuit give any guidance that they might support that form before tax returns were due. Intuit should not have waited for the electronic format and instead included support for the form early so that folks could file their returns by mail as a workaround. Many people filed extensions. Otherwise, you have about a week to prepare your tax return. It's too bad that TurboTax and its ilk exist. They have allowed our tax code to become so complex that it is nigh impossible to prepare your tax return without software. (If taxpayers had to follow the instructions to manually prepare their tax return, such complex tax code would spur a revolt.)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Turbo Tax

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In stock, easy to find in store, good price. Turbo Tax Basic works really well for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TurboTax.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the best dar tax software on the market. Been using TT for now on 30 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable, easy as always

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always reliable to expedite federal taxes. I do state taxes long hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turbo Tax

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The info clerk told me where the product was & the price was competitive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turbo Tax Basic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In stock and priced reasonably for the benefits within the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turbo Tax

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and helped me get the best returns on my taxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asks me the necessary questions to file correctly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Turbo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to install, wanted an exe file. Had to contact the company. It seems accurate enough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Turbotax 2021

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool for completing federal taxes but missing some items including f1116

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Tax software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would definitely use again! It was worth every penny.

    I would recommend this to a friend
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