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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 2915 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the EAR FORCE Recon 50 Over-the-Ear Gaming Headset for its sound quality and comfort. Many also appreciate the price, microphone, compatibility, fit, and weight. Some customers mention the volume could be improved and the cord length is too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,915 reviews
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 headset if your looking for a replacement. ✊

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend to anyone, amazing when playing, I can hear all foot step

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Able to mute

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent audio and love it cause you can mute it the hearing is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time my new headset and I played with cod. Really great

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why pay a lot? These have out lived all my pricey brand names pairs. My son uses them in his online gaming. Never had any problems with them to this day. He enjoys the flexible mic arm so he can eat and drink without taking them off.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound, quiet mic

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good, but from my experience, friends say they can barely hear me. Not sure if it’s the mic or my laptop. Build quality is what you’d expect from a headset of this price

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with the inconvenience you described here. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for its price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convening to plug in to the controller. No need to charge the headphones. Better than an expected sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad does the job and works decently sound quality could be better but not bad for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as it should

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine on a ps4... but on the Pc we could only get it to work using the ps4 controller.. so this plugs into the ps4 controller then that uses usb to the computer...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got two pair in two different colors, blue and green.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headset reasoning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works greatttttttttttttttttttttttttttttttttttttttt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a very good headset and I like the color

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re fine. They work. Sound quality could be better, or worse. They also don’t fit my abnormally small head which is unfortunate but I make it work. Maybe they sound better if they actually cup your ears lol

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this shipped to my son, who's last pair of Turtle Beach lasted over 2 years before we had to replace them. This pair didn't even last 2 weeks. I requested a return for them, but it had to be returned the day of the request and my son's Mom didn't get off work till after UPS was closed and all pick up locations had picked up for the day, so he got a $25 dollar gift that broke in less than a month. Have to contact Turtle Beach for replacement now and ship back at a cost of $9 so great purchase. Will think twice before purchase at Bestbuy in future.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Sorry to hear about your experience Watgibson!

      Our Support Team will be happy to assist you with this, so please continue your correspondence with them via email.

      Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    I need a new mic :((

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the hearing I just accidentally threw the mic part away:(

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Sorry to hear that you misplaced your microphone!

      Replacement microphone booms for the Recon 50P headset can be purchased directly from the main Turtle Beach website. TurtleBeach

  • Rated 2 out of 5 stars

    Ps4 Ps5 headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One side of the headphones work and I really have no way to bring back because I'm disabled !!

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there,

      We’re sorry to hear about this inconvenience; however, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thanks! TurtleBeach

  • Rated 1 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t have it very long and the adapter plug for headphones broke off not gonna get these again.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 2 out of 5 stars

    Bad headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It legit broke with one drop to the floor from 2 ft.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there,

      Sorry to hear about the accident you had involving your headset. Please reach out to our Support Team to see if they can offer any sort of assistance with this under your product's warranty. That team can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Crappy service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sold me a defective headset that broke off in the ps4 controller the same day my son opened them. They then told me that was my issue and would not be helping me. The company is sending a new headset.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hi Tracig,

      Thank you for leaving your feedback and we are sorry to hear about your experience.

      Please know that our (Turtle Beach's) Support Team is always happy to help as needed under your product's manufacturer's warranty through us. They can be reached right from the support section of the Turtle Beach website as needed.

      Best regards! TurtleBeach

  • Pros mentioned:
    Microphone

    Rated 2 out of 5 stars

    Turtle Beach 50P Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its loud but not a good sound quality for Turtle Beach brand and the microphone is detachable.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there MsThongsy,

      Thank you for leaving your feedback; please let our Support Team know about the experience you've had with your sound quality so they can provide assistance with your headset. Our Support Team is always happy to help as needed, and they can be reached right from the support section of the Turtle Beach website.

      Thanks! TurtleBeach

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