The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,113 reviews
Rated 5 out of 5 stars
Great for the price can’t beat it.
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For the price you can’t beat it. Had good grips and good feel in the hands. Has action buttons on the back that a mappable and the interface buttons are easy to figure out. Fantastic controller for the price.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this in August of 2021, searching for a new controller to game on PC. I was looking specifically for a wired controller because using plain Xbox wireless controllers that I had lying around simply ruined the USB port connections to the charging cables.
Long story short, controller feels good. Shaped a bit differently, but going in blindly it is the Xbox controllers. Buttons have good travel, textured triggers feel exactly the same (to me), and the back buttons did get used. This surprised me as I figured it was more of a gimmick than anything else.
Now, as of this review (~6 months in), there is q major issue with joystick drift. Specifically, when in game, trying to move a character forward is equal to running in knee-deep water. It's constantly fighting back and menu selection is like playing a game of roulette. I've gotten into competitive gaming sessions and dropped it on numerous occasion, but that is the extent of the physical abuse. No attempt to boomerang the thing out the window. Maybe it was just an issue I've experienced, but it is a major pain because now I've got to buy another controller.
All in all, I'd recommend it regardless. Especially with the features built-in like the integrated DAC and mappable buttons. But your mileage may vary, as with potentially any controller.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The cord is nice and long and made to a high quality. The headphone Jack can be a little funky, but when it works it works awesome with the surround sound setting on the controller. The controller looks great, and is very light too. The Xbox button sadly doesn’t light up though, so at times that makes it look a little “fake” per say?! Overall a very good controller for a pc or for an Xbox if your Xbox is nearby where you sit down to play games.
This review is from Turtle Beach - Recon Controller Wired Controller for Xbox Series X, Xbox Series S, Xbox One & Windows PCs with Remappable Buttons - White
I would recommend this to a friend
Rated 4 out of 5 stars
Good but....
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The controler itself works and feels great, the only issue ive had is that for some reason the cord (which is a standard usb c) seems to lose connection with my pc. Not ideal when playing games that dont auto pause if control is lost.
Hello Allan! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Rated 5 out of 5 stars
Awesome controller
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My son loves his new controller! He is hard on them and has no complaints about this one.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's an all in 1 controller works seamlessly with the volume controls and has great haptic feedback, all around great purchase. Cheaper than the regular controllers too.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted to try a controller w/paddles for Xbox without spending a lot. This had decent reviews and was cheap. Bought December 2024. Was great at first... 2 months later, it's unresponsive & completely unusable.
Lifetime: 12/10/24 - 2/22/25
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MAJOR ISSUES:
1. Jump scare white noise (started within 1st month)
*** You're in the middle of gaming, having a good time with your friends... Out of nowhere the game + chat audio completely cuts out and is replaced with an abrasive, constant, extremely loud white noise that won't stop until you unplug your controller. I'm talking YOUR EARS RING afterwards.***
--- Happened numerous times mid game + in lobby.
--- Became more frequent over time.
--- Horrible experience every time.
2. Controller stops working (started within 1st month)
*** You're in the middle of a gunfight trying to clutch up for your team. Out of nowhere your controller stops working entirely. Your gun is still shooting at the enemy, but none of your buttons are responding. You end up losing the game.***
--- Controller is unresponsive and unusable now
--- Happened occasionally at first
--- Over time, worsened and became more frequent:
Initially, unplugging the cord + plugging it back in would resolve the issue. Then, had to restart Xbox on top of that, then multiple Xbox restarts, then controller resets, new cables, etc. It got to the point where it'd take 20-40 minutes of troubleshooting for the controller to become responsive again... Only for it to fail as soon as I started playing again.***
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It's a shame really. This controller could've been great. It feels very nice in my hands. The audio customization features are awesome when paired with my turtle beach headphones. The buttons were durable. I had no stick drift issues of any kind. It truly was perfect for a few weeks.
If you're going to buy this controller, buy the 2 year geek squad protection so you can get a replacement when it breaks.
Hello Brock! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Rated 5 out of 5 stars
Amazing
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this when it was on sale let me tell you IT IS A GAME CHANGER MY PERFORMANCE HAS DRASTICALLY CHANGED!!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I cant say I use the controls at the top very much as I use this for PC and so don't need to but its a cool feature.
The controls and grip are VERY comfortable. I would say the price is perfect. This company has another version of controller for $200 and best buy sells generic controllers for much less. The price is the perfect middle ground for someone looking for something better than generic but still affordable.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great, took alittle to get used to controls behind the grip maybe because I have big hands, but nice controller overall.
This review is from Turtle Beach - Recon Controller Wired Controller for Xbox Series X, Xbox Series S, Xbox One & Windows PCs with Remappable Buttons - White
I would recommend this to a friend
Rated 4 out of 5 stars
Open box
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For a open box was in great condtion I definitely was surprised with how quickly it arrived. Controller feel really nice
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really good controller to have back buttons are solid and durable compare to power A controller really enjoy how you can have multiple programable buttons within one click of a button for varies of games and headset settings are a convenient
This reviewer received promo considerations or sweepstakes entry for writing a review.
2nd one in a month hopefully it isn't a faulty one. stick drift the first month. Let see how the next one does. Worth a try n features r great on the controller
This review is from Turtle Beach - Recon Controller Wired Controller for Xbox Series X, Xbox Series S, Xbox One & Windows PCs with Remappable Buttons - White
I would recommend this to a friend
Brand response from Turtle Beach Support
Posted .
Hello!
Thanks for the feedback regarding your Turtle Beach Recon Controller.
Please know that replacements continue to be covered by the warranty of the original purchased headset, and that our team would be happy to continue to provide assistance as long as you're within the warranty period.
They’re always happy to help and can be reached right from the support section of the Turtle Beach website.