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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 926 reviews

Rating Filter

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 926 reviews
  • Rated 5 out of 5 stars

    Friendly, efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, efficient, and friendly. They had their hands full removing a massive old tv without damaging the walls. I was very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were completely professional. They were friendly and considerate. I was very pleased with how quickly the set up my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice folks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys were very nice people and took the time to instruct me on the new TV. They set up my cable remote to control the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with 75 inch samsung tv and sound bar. Had the TV delivered and set up. Well worth the basic fee no hastle. Delivered when promised .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    squad punctual and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad punctual and courteous but they disconnected dvd player from old tv and did not hook it up to new tv being delivered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For so little $ per/year, I finally have peace of mind. Already have relied on them several times in little more than a month. Great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with how professional the men were setting up my TV. They made sure that I understood how to work the TV before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called 10 minutes from my house, and did a great job of installing my Samsung 65" TV. Very professional,and very helpful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They did their job well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came and did the set up for the TV. It works well and they took my big and old TV. I would recommend this service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quickly completed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was quickly completed. First time I have dealt with Geek Squad people that were not initially personable or friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was an awesome experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out and replaced my tv without any problems and set it all up and walked me through the process of the new remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Delivery Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The offer for a free delivery for my order was a welcomed surprise. The delivery team was efficient and took great care of the product and our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad did a great job installing this TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered and set up this 4K TV quickly and efficiently with no problems and left me with a great TV in excellent working order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did set up, Super job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived here as per the scheduled time. Called first to say they were on the way. Very Professional and cleaned up and all trash was removed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellent color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to try all options on remote to get what you want and to get the genie mini to not lose connection source.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Geek squad rep was thorough, friendly, and quick. We are completely satisfied with the work that was done installing our new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a similar protection for a 70' Sharp Aquas TV (5 years). TV broke in 2 years. Best Buy gave me a replacement quickly with no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and friendly install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff arrived early, was friendly, got right to work and answered questions. The television was operational before they left.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were polite and helpful. They setup my tv and made certain everything was working before they left.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delivery person was helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man who delivered my new television did a great job and was patient with me to explain how to work the television.

    I would recommend this to a friend
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