Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.6 out of 5 stars with 14 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

100%
would recommend
to a friend

Customers are saying

Customers appreciate the UniFi® AC HD Access Point's ease of use. Setup and configuration are highlighted as straightforward and simple processes. Positive feedback consistently points to a user-friendly experience. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
  • Rated 5 out of 5 stars

    This product is great for wireless connectivty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ubiquiti provide an amazing connectivity, I was able to cover the entire restaurant with one of this unit. Provide multiple user support and if you have fiber optic, you can get two LAN cable to provide dual speed split between two networks ports. The interface is very nice and you are able to clone from one device the setting to the other, they have their own dedicated app that provide you multiple functionality. You can create your login, I forgot to upload the picture, but I will do so soon. Thanks Ubiquiti for providing a high end experience, I am already passing the voice and recommending your device to others. I just installed three additional one in a townhouse and they work perfect, but I bought those on amazon because you guys dont have it on store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    excellent. wish best buy carried more UBNT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely excellent. easy install, great throughput and coverage. Love UBNT equipment and wish Best Buy carried more of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prosumer Ubiquiti

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Ubiquiti products. They're easy enough for a Novice but pack the features for a Pro. Running one, two or more of these (maybe not the HDs, unless you really need ACs that can handle 500 clients each) wireless access points in your home or business will give you exceptional WiFi coverage, far beyond the s#1t you get from ISPs or bottom tier products from other network equipment manufacturers. I would highly recommend getting a Unifi POE switch and Cloud Key with a Unifi AC to make a perfect WiFi/Network system for home or office.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product, good performance like the way it works..Happy customer. Excellent

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product, software/firmware can be difficult

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this unit for about a year now. It was very easy to setup and configure. The only issue I ran into was I updated my controller software and then adoption to my failed and I could not control it any longer. I had to reset it and then I had to upgrade both the controller and AP...then I ran into known issues with the versions I was using. I downgraded my software and firmware to a known good production version and this resolved my adoption issues. All has been very well since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great Easy setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AP worked great and with the High Density antennas the 5g passed thru 2 floors to reach the Basement with good signal. But the lack of range to reach my backyard caused me to switch to a mesh system using a Pro and a Mesh for about the same price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy instructions to set up and great WiFi connection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great product, very hard to get set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to set up, need tech support to get it working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use this I think Extender

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to extend my network in the back of my house extend the service of the Wi-Fi network

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used, returned

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased by your tech but he was advised not to get into my WiFi system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It worked

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renewed our network with ubiquity hardware. It was easy to setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD WIFI SYSTEM

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS GOOD WIFI SYSTEM WHICH GIVE FULL SIGNAL...

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    control 4 compatible - enterprise level performance at prosumer price. Many of the "mesh" networks just do not work. They do not hand off between access points correctly. r product is awesome. I have 2 setup - they work flawlessly together covering over 5500 sq feet inside and to the far corner of my property outside - 15000sq feet (I am getting 160mbs in the far corner outside and 260mbs inside using iPhone single antenna and speediest.net to measure speed). My house is stucco as well. When I was using the airport extreme I was getting half the speed. I did mount them to the celling hard wired to a POE ubiquiti switch and I have the cloud key which basically controls the units and shows you all of the network traffic - very cool. I tried the top of the line netgear product and it just did not work had to be reset every day. Would buy this again.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best AP On The Market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a UAP-AC-HD to improve my wireless home network. I had everything set up and running within 15 minutes of unboxing the AP. I was able to get full speed and range in my whole home and yard. I would reccomend this product to anybody who wants to boost their wireless network.

    I would recommend this to a friend
Sponsored