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Customer Ratings & Reviews

Ultimate Ears - MEGABLAST Smart Portable Wi-Fi and Bluetooth Speaker with Alexa - Graphite-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 501 reviews

89%
would recommend to a friend

Expert rating

Rating 4 out of 5 stars with 10 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-15 of 15 Reviews
  • Rating: 1 out of 5 stars

    Not ready for primetime

    Posted
    CDF3
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 1000 ContributorTop 1000 Contributor

    I was really excited about this speaker, but unfortunately this is the worst bluetooth speaker I've ever used. The sound quality is clean and crisp. Has some bass, but not a lot. The issue seems to be it's ability to keep a connection, and the Alexa support. It's very buggy and needs work. Whenever I have my phone paired to the speaker via Bluetooth, then ask the speaker a question using it's builtin Alexa feature, I hear nothing but hiss and static. When I go back to playing music, the sound will be from my phone only. I have to repair the Bluetooth connection. I have to do this every time I attempt to ask the speaker a question. The Alexa feature doesn't seem to work at all. If I ask it a question, I get 10 seconds of hissing noise. They have an Android app. It appears many people are having issues with their app. The rating for their app is quite low, with numerous complaints. I can't recommend this speaker at the moment. Perhaps an update will address these issues.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Do not recommend this product

    Posted
    Denisara
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We purchased this item in November. It took us a few weeks before we set it up and by January it wasn't charging any longer. I contacted their customer service by Feb. 3. They were very responsive at first but three weeks went by without responding to my email. I called today and was told they never received my email and I needed to provide the information again. Once they review it, I will need to return the speaker to them before they will provide a new speaker. If you don't mind having your unit fail after light use for two months and jump through a bunch of hoops to get a replacement and not having your speaker for a few months, then this unit is fine.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Megablast

    Posted
    Lilb100
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Tell u the truth before u buy THA megablast it has its defaults the sound quality is good but the battery life sucks its says battery life last up to 16 hrs tell u the truth I had it fully charged and only last 4 hrs and I had to recharge it again and u can't charge and it and listen to your music well charging it u gotta wait to it's fully charged to play music and besides that megablast is okay I'm return it just because they lie about the battery life if the battery life last 16hrs I wouldn't mind keeping it

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Does not work.

    Posted
    nuismer
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member

    When I got this it had a attached cover letter to help you get started. Didn't work for me. First, I could not find the Android App in the Play Store. There were other similar Apps but none of them looked like they were applicable. And their reviews were not very good. So I went to my Apple iPad and found a App there. During the setup the speaker itself needed to be set up on my WiFi. I did that and then it failed several times to connect to a update server. I have a limited WiFi connection and this chewed up about 300 Megs and still not a peep out of the speaker. I think this device is way too complicated for the average user.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Very nice speaker when it is working

    Posted
    itai
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought the item and in the same week the speaker stopped working, charging it didn't help... I search online for a solution, and apparently a lot of other people face the same issue. now I need to find a way to fix it. I had the first UE Boom and it still working great, while the new UE Megablast collecting dust.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Too many issues

    Posted
    Gthomas1014
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The megablast locked up on me 3 days after i bought it. Seems to be too common of a problem for a 350 dollar speaker. I took back and got the mega boom and its still going strong. This is a great speaker but its connection issues turn me off

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Stopped working

    Posted
    Larryd313
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It says it’s waterproof. I bought it to use next to my hot tub. I used it once and it wouldn’t charge returned it for a new one and the same thing happened. I ended up buying a different brand and it works great. The Alexa feature didn’t work great for me either

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Stopped working after a week

    Posted
    Beefys
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This product stopped working after a week. We exchanged the product for a new one and it also stopped working after a couple of weeks. Best Buy would not honor their products and now we are stuck with a $250 speaker that does not work.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Can’t use Apple Music Alexa skill

    Posted
    thedeancorp
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Bought this because Alexa can do Apple Music. However, this “Alexa” device can’t. Just get the regular Bluetooth one.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not worth the money

    Posted
    Ared
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Other than good sound this speaker has a short battery life and definitely not 330’ of range. I would not recommend this product.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Downgrade

    Posted
    Mega
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Definitely disappointed with this product. It doesn’t connect well, keeps skipping and cutting off

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Crap

    Posted
    Jeff
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I wound not recommend this speaker to any one. The Bluetooth will not stay connected to the devices. Junk.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Stopped working

    Posted
    Steevers
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Going to take back. Product is charged and wont come on .

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Bad

    Posted
    Niaespinel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Nice shape ,but bad sounds and hard to handle. Good price

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    3 Month Old Megablast DEAD WILL NOT CHARGE

    Posted
    SandyToes
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Worthless device under warranty. Logitech will not replace

    No, I would not recommend this to a friend