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  • Front. Universal Remote Control - 200-Device Universal Remote - Black.

Universal Remote Control - 200-Device Universal Remote - Black

Model:
X-8
SKU:
5388029
Your price for this item is $99.99
Clearance
The comparable value price is $499.98

Customer reviews

Rating 3.5 out of 5 stars with 49 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.1 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

63%would recommend to a friend

Customers are saying

Customers frequently mention the 200-Device Universal Remote's compatibility with a wide range of home entertainment devices as a significant advantage. However, they also cite challenges with the remote's ease of use and setup process, finding it difficult to operate and requiring technical expertise for proper configuration. Some users reported needing professional assistance to program the device. Overall, the product's broad compatibility is praised, but its usability is a major point of concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-49 of 49 reviews

  • Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this universal remote since don't need any other remote.

    I would recommend this to a friend

  • works with everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took a bit of getting used to and a reset but now it works great

    I would recommend this to a friend

  • Excellent Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the remote, it works great. Recommend it.

    I would recommend this to a friend

  • Remote works great.

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the investment No more using 2 or 3 remotes

    I would recommend this to a friend

  • Ask caleb adam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never again will I buy anything from best buy the most poorest service that i have ever experienced

    No, I would not recommend this to a friend
  • Cons mentioned:
    Setup

    Cannot find replacement battery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to figure out. Set up was a geek squad nightmare. Lag time between TV and apps. I've had it for about 6 years and now the battery won't stay charged and finding a replacement is impossible. Even Best Buy doesn't stock it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ease of use

    Not the same as my old one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my old universal remote so without hesitation I ordered a new one when I lost the old one. Bad idea. It is not the same. I feel like it took a step back in time instead of moving up. It's noisy too. I'm currently looking for a way to get it to shut up!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ease of use

    Terrible Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the remotes out there, including Caavo, this one feels antiquated. It doesn't recognize all devices (Apple TV) and you can't program it yourself. Best Buy will charge you $99 for a tech to come out. So if you add a component, you need to schedule a tech visit. Customer service is also poor. This one also stopped working for some reason, and I'm left with a very expensive paperweight.

    No, I would not recommend this to a friend

  • Won't Initialize

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the refurbished Elite along with a new Sony TV, surround sound and a Blu-Ray player, I couldn't program it and called a TV installer who couldn't get it done. I returned it and the replacement was no better, I found a TV repairman in Indy and he tried for over an hour and said that it was broken. I searched the net and found a Logitech site that said once a remote is deemed inoperable, it can never be repaired. I got my money back without a problem, but need a solution to replace 6 remotes with one.

    No, I would not recommend this to a friend
Page 3, Showing 41-49 of 49 reviews
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