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Customer Ratings & Reviews

Your price for this item is $380.00

Customer reviews

Rating 4 out of 5 stars with 37 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers consistently note the MX-790 IR/RF Remote Control with Vibrant 2.0" LCD is easy to use and performs reliably. The LCD screen is a valued feature, and the remote's connectivity allows users to control multiple components.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-37 of 37 reviews
  • Pros mentioned:
    Lcd

    Rated 3 out of 5 stars

    OK Remote. Very expensive for what you get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's OK It doesn't work as seamlessly as the apple remote but t does toggle well between cable TV and Apple TV

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    DeeMac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote control seems to be easy to use so far I am very low tech so this may change in the near future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Entertainment system is now upgraded!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement for our Harmony remote control which was intermittently failing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacing old three remotes to just one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote replaced my old three remotes needed to operate my home theater system. Brock was very knowledgeable in all the components of my system so that he could provide all the needed Macros for the new remote. He also was very patient when explaining how the new remote worked and answered all our questions. So happy to finally have everything we need in one remote that is so intuitive to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Set-up Requires a Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't even tried this yet, but the fact that it's virtually impossible for a lay-person like me to set it up (because one almost has to know programing) is a strike against the product, because it required me to pay an extra $200 for the Geek Squad to come out and program it (set it up). $500+ purchase, all-in. Hope it's worth it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have the ability to control the TV with only one device!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Universal remote - controls 5 devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took awhile to get everything programmed but it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Program URC Remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer that Best Buy used to not only install my tv, but programed new URC(Universal Remote Controls)to all my home theatre components for my bedroom. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Lcd

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great remote. It is the 2nd one we have purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    hard to naviagate

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    combersome to use as compared to other remotes. IS has been very reliable but hard to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    remote not working right

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the remote when it works right. Geek squad cannot get it right

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Universal remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great thanks to Ed Clark of the Geek Squad and his associate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’s review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like I thought it would. I would buy one again if I needed one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far, just hope it does get replace so soon.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Would NOT recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really sad this is the only option for a universal remote at this time of technology. We purchased this remote but NOBODY in the Best Buy/Geek Squad has been trained to program it. After 4 visits from GS we finally returned it. It was NOT worth the cost!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no need to do this.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this device does not work. What else has to be said for the dysfunctional devise. I paid $199 for installing this and cannot get it reimbursed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    URC Does Not Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The URC does not work and Best Buy would not come back.

    No, I would not recommend this to a friend
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