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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 48 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.5 out of 5 stars

  • Range

    Rating 3.8 out of 5 stars

  • Camera Quality

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are positive about the Snaptain SP600N 2K Drone's camera quality, ease of use, and price. Many found the camera to produce high-quality images and videos for its price point, and appreciated the user-friendly controls. However, customers are negative about the short battery life, with several reporting significantly less flight time than advertised. Improvements to battery performance would enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 48 reviews
  • Rated 3 out of 5 stars

    Drone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool drone. GPS does not work, has a mind of its own when it gets too high. Does whatever it wants and return to home mode does. Not work

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience.

      We sincerely apologize for any inconvenience brought to you. Please follow these steps to troubleshoot.

      For your concern, after finishing the compass calibration and gyro calibration, put the drone on a flat surface and go to Snaptain Nova App to check the GPS Signal, then wait for minutes. When the GPS signal shows 3 bars or more and the LEDs on the head of the drone turn solid on, the drone has found enough GPS satellites and is ready for taking off.

      To better help you, could you please confirm if there are a lot of obstacles or other signal interference around your place?

      Because this could result in a weak GPS signal and signal disconnection. Also, would you please try to fly the drone outdoors and in a non-interference environment, such as outside without high-voltage cables or electronic equipment to see if it works properly? Or please try flying a drone in a park or other open space where there are few people or houses.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected] . We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 2 out of 5 stars

    Drone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cool but difficult to learn how to use it. Also didn’t know you had to register it to fly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fly!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite an awesome experience! Learning to fly my Drone has been so much fun! I highly recommend drone flying!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Boobea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and good priced product. Would recommend this to anyone flying drones

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a beginner flyer the camera features good quality for the price

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Drone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new drone,best one yet,it has a awesome camera and I am able to fly into cloud ☁️

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Drone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this drone to my niece, so she is so happy flying the drone, very nice and economic !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun dronr

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small drone easy to use and my son have a lot of fun

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy. The battery says will last up to 20 min but only lasts 5 minutes on full charge if you can get battery to charge. I charged battery for 24 hours and never got a full battery only 22%

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience.

      We sincerely apologize for any inconvenience brought to you. Regarding the battery issue, would you please try to charge the battery for more than 2 hours by the following tips and connect the drone with the phone to check whether the battery is fully charged? 

      1. Make sure that you are using the 5V/2A adapter. It's not recommended charging the batteries by USB port of the computer. (The power of the USB port of the computer is too low to charge).
      2. Please kindly change another original USB charge cable to have a try.
      3. Please check the battery terminals/connections, verify the charger for damage or loose connectors.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected] . We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 5 out of 5 stars

    Drone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my eight year old daughter!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive item

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well constructed and inexpensive. My first drone and very satisfied.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!  Remember your device comes with an 12-month warranty, and anytime you need help just let us know. Email:[email protected] snaptain

  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son Christmas for his outdoor activities. Make sure you charge unit fully before programming process. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DRON

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use the app explain you everyting you need to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dron

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nat open yet.....crismast present, iam sure mY son lov it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not good for a beginner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for a 7yo: if he would barely bump it in into anything my camera would fall off and it would die. It would stay charged for maybe three minutes

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 5 out of 5 stars

    :)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Love !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nice looking but sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to connect it and keep it connected. Not worth the money.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience.

      We apologize for any inconvenience this may cause you.

      Please kindly try the tips below to pair the drone:
      1. Confirm that the drone and remote control are fully charged.
      2. Turn on the drone first, then turn on the remote control
      3. Shorten the distance between the drone and the remote control
      4. Pair the drone with the app

      And for GPS signal is weak,
      For your concern, after finishing the compass calibration and gyro calibration, put the drone on a flat surface and go to Snaptain Nova App to check the GPS Signal, then wait for minutes. When the GPS signal shows 3 bars or more and the LEDs on the head of the drone turn solid on, the drone has found enough GPS satellites and is ready for taking off.


      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected] . We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great drone for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received drone as a gift. The initial setup was a breeze! The instructions were clear and easy to follow. Good performance and good value for the price. It has headless mode where I can fly the drone without worrying about what direction it is facing, especially when it is far away. It has three speed mode, where I can choose low speed and switch the speed while the drone is flying. Perfect drone for beginners, like me. I like the fact that it arrived with replacement blades and guards. It's easy to control and the return to home and follow me functions work great and the picture quality is much better than I expected. The flight time is around 15 minutes which is about correct that indicates in the menu. Overall this is a great toy for beginners! one more thing, don't fly it when it is windy outside!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this caca

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage! This product is a toy for kids, not a drone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great drone needs more battery life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great first drone, takes good quality video and the price is right. Could use more battery life but for the price it’s fine.

    I would recommend this to a friend
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