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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 135 reviews

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90%
would recommend
to a friend

Customers are saying

Customers value the Jetpack 4G LTE Mobile Hotspot for its portability, ease of use, and long battery life. They appreciate how easy it is to turn off and on, as well as its small and portable size. Customers also find it incredibly easy to use and are pleased with its security features. However, some customers have expressed concerns about the data usage associated with the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 135 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted the ability to utilize 4G network with my phone and work iPad. Was imtimadated at first, however when I finally used it, it was easy. Just not to crazy about the on/off button.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Speed

    Rated 5 out of 5 stars

    Fantastic reception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and fast mifi. Love it. We used it during a recent power outage and it worked like a charm. Fantastic battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Performance

    Rated 5 out of 5 stars

    Converted from home wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Verizon home wifi unit we used for home and travel. Once the contract expired, I wanted a hotspot easier to take on the road. This unit has been excellent. The performance has been very good, it is easy to connect devices to it. An added bonus, it alerts me every time a new device connects which will make it easy to prevent unauthorized use. I also have the ability to set preferences on the internet. The battery life is also very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Mobile Hotspot For My Isolated Location - My House

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My alternative is Hughes Net and that's not even a consideration for me compared to adding this to my Verizon account. I am pulling down 33 Mb/s on a bad day. Add the unlimited plan and I can potentially do whatever I want with this. In the event I need to take it with me on vacation or for whatever reason (really no need with a verizon cell phone anymore) I can. Nice it has a battery but I keep it plugged in at my house. It's my new ISP at my house, plain and simple. Setup was easy enough. Need the app on a device to do it though but no big deal there. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you travel, it’s great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an older model of this jet pack because we want a secure network when we travel. The old one worked but was starting to fail. This new Verizon jet pack is great. Internet connection is great. The convenience in size is great. This new device gives so much more informations in respect to charging. The icons are easy to understand. Very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and use. Portable and easy. Access. Charges quickly and has long battery usage. Has long range for multiple users. No interruptions encountered. Small enough to keep in case with accessories even when in use.

    I would recommend this to a friend
  • Pros mentioned:
    Internet connectivity

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everywhere I go I have access to internet YES! This is a wonderful product. I'm on the go all of the time and this is so convenient to be able to travel without not having internet as well as not losing Wi-Fi! I am so happy that I discovered this product! I have shared this information with friends and family!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    easey hook up for a hot spot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use as back up for company's unreliable internet connection. I need it to boot up and connect fast. It does and I share with 10 other computers in office, until office system is repaired. Works like a champ, and is very fast!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    JetPack mobility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verizon's 4G Mi-Fi was easy to install and get online. If you have the need for a mobile internet or just an alternative to the high priced internet for your home, this is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been traveling and this little gem has been very handy for the grandkids to stream videos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jetpack works for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Jetpack Mobile Hotspot and was purchased to replace my last one. I only use it occasionally for a few areas where I have no wifi when I am using my wifi only iPad. I have had no problems with it, I have used in when travelling in the car. It is perfect for what I need and fits perfectly in my purse. If not in a case, the power will come on occasionally in my bag.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Super easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is super easy and super fast. I love the security too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It actually works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, good range of detection, compact device.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and very fast too. Too bad the gigabytes are so expensive

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very Good Hotspot for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though this is a very basic hotspot, it fits my needs and price point. Easy to use and learn.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice upgrade to my previous hot spot. Can connect more devices and doesn't appear to loose speed to each device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must if you work on the road

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very easy to use, allows on the co connect to the internet, without tying up the speed on your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Verizon Jetpack 4G LTE Mobile Hotspot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me it is a must to have to secure my online business transactions by using my own personal MIFI Jetpack.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I misplaced my user manual but quickly found that it tells you what to do when you turn it on. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Wi-Fi works great we can run 7 item no problem with speed glad I did the up-grade

    I would recommend this to a friend
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