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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 204 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the Moto E5 Play's affordability, ease of use, and good camera quality as significant advantages. Many also praise its long battery life and find the screen size to be comfortable. However, some users express concern regarding the limited storage capacity and lack of expandable memory. The phone's performance is generally considered adequate for its price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 204 reviews
  • Rated 5 out of 5 stars

    Great inexpensive smart phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the features and functions of this inexpensive smart phone. Comes with the latest version of the Android operating system and its fast and feature filled. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Incredible value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smartphone is the best buy I have ever made for cell service. At the fraction of the cost of other phones this product has all the features and ease of use that I need.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Phone is fast especially at this price point. Comes with the familiar android os. Build is solid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, basic smart phone for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone got good ratings from the techies as being excellent for a modest price. With a sale, I paid $59.99 for a new phone, which is pretty awesome! However, I did have some issues with it. I was not getting any call history for incoming calls. Verizon walked me through the fix, which is to clear the storage and data. It happened again, and I found that ALL notifications have to be "on," or green, not just for the display, "Advanced Display>Display over other Apps> Yes. Also, I made "incoming calls" "priority: urgent" and "show while screen is locked." Since I did this, I have not had any other issues. I mainly use this for phone calls, texts, quick check of email. I do not use the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Quality Affordable Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device displays the quality expected from Motorola devices. I have dropped and sat on this phone a few times. No breaks or bent phones. Comes with all the essential apps needed for everyday tasks. Camera takes a good picture. Charges fast as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Motorola Phone for a Prepaid Account

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't do contract phones. So I have prepaid service through Verizon, and recently I needed to get a new phone as my Moto E4 was on its last legs. This is a great replacement phone with many of the same features throughout just like my Moto E4. Easy to use and transfer data between Motorola phones. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect phone for my needs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a second phone with Verizon as my carrier. My t-mobile I-Phone didn't have service at my daughter's new house. So instead of changing my whole plan I bought this phone and a prepaid $40 dollar card for a month of unlimited data and calls. Amazing deal. It really solved my problem plus I can forward my t mobile calls to this phone while I babysit my grandson at my daughters house, since there is NO T-Mobile service here.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    excellent for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is light , battery runs long, very fast and reliable, for the price cant go wrong with this phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Moto e5 phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two Moto G5 play prepaid phones and they are awesome they have good speed long battery time and they were easy 2 activate and set up

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great smartphone for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a great starter smartphone. It is easy to use, and the camera is a pretty good one too.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good basic smartphone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my sister, she likes it, and it works well. Nice screen, with enough power to run smoothly. Great price too!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Reasonable price for prepaid phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this phone for about 10 days now and so far so good. I am not a heavy phone user. I don't use it for games or work, just watch videos, texts, calls and occasional GPS. This phone fits the bill. Nothing fancy but a good, solid, cheap, basic phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great battery life. Have used the phone for over a year and no problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Price

    Rated 4 out of 5 stars

    great screen size.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is the best phone low at 80 bucks. great camera and phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Descent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a lower end MoTorola phone, has the basics that u need. Still has camera and flashlight gestures. Nice camera for the price of phone. Good budget phone, hardly any lacks, responsive.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Fine for basic phone requirements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine if you're minimalist and use just a couple/small apps. The phone's system itself will take up approx 7GB. My experience is once you get close to 16GB, the phone becomes useless for anything other than phone calls and texts. Installing a memory card doesn't help for apps (but can use for photos).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good no contract phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second of this phone. We dislike contracts and always use Androids. I like that it isn't big. Works well, fits in most pockets.... I was happy to get another. I shattered the screen on the first one by dropping it on a rock on the garage floor....

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good cell for this price.I think buy one for my son.It has a big screen.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone for newbies like me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Great price. This is my first smartphone, so I took it to the Verizon store and they did everything -- and explained it all. They "ported" my flip phone number, set up a new Verizon account, and set up my phone. I recommend you do the same if you're a newbie. You might first want to read "Smartphones for Dummies," which really helped me.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is nice, good camera, good screen size, lots of good apps

    I would recommend this to a friend
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