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Customer reviews

Rating 4 out of 5 stars with 4 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
  • Rated 5 out of 5 stars

    Visible is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visible is great, fast unlimited hotspot, cheapest unlimited around!!!

    I would recommend this to a friend
    • Brand response from Visible Team
      Posted .

      We truly appreciate you this wonderful feedback! It's fantastic to hear that you're enjoying the service, especially the hotspot. We work hard to provide the best unlimited plan at a great price, and we're so glad that it's a perfect fit for you.

      We've got your back if you need anything in the future! Just find us on our social channels — we're @VisibleMobile on Facebook and Instagram, @Visible on TikTok and X, and r/Visible on Reddit. visible

  • Best Buy Employee

    Rated 5 out of 5 stars

    Get Visible and Notice The Difference

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to activate, Visible's website it app intuitively walks you through the process. Porting or transferring my number was very simple as the site/app immediately lays out everything you'll need to move over your number. The service is really fast and truly unlimited without any slow downs past the base plan. You can beat unlimited hotspot on each plan it's fast and reliable. My Pixel 9 always has 5G UW or 5G service. I recently said from cricket wireless. So happy to not freak with the deprioritization of my Cricket wireless plan. Got to love the Verizon network. Remember to check the coverage maps on Visible's website to check coverage where you live, work, and frequent.

    I would recommend this to a friend
    • Brand response from Visible Team
      Posted .

      Thank you for sharing your feedback -- we're happy to hear the process was quick and painless. We're always here if you need us! visible

  • Rated 5 out of 5 stars

    Better then the Top Dogs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as well as any high end service. If your looking for just the ability to use a phone with unlimited data, worth the price.

    I would recommend this to a friend
    • Brand response from Visible Team
      Posted .

      Thank you so much for sharing your experience! We're thrilled to hear that you're enjoying our service and finding it to be a great value. Need help in the future? We're always available on social media! Come find us:
      @VisibleMobile (Facebook and Instagram)
      @Visible (TikTok and X)
      r/Visible (Reddit) visible

  • Rated 1 out of 5 stars

    Good product just can't use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really a real bad review. Its just when i went to use a different phone the visible app told me to get a sim card from best buy. Well it was the wrong info because you can only get a sim from them if your getting new service. So now i got a sim card i can't take back get my money became i had opened it. For my trouble they gave me 5 off my bill. Besides that it was a easy purchase from best buy. I really like best buy and i would purchase other stuff from them for sure.... I would say purchase this sim only if your getting new service

    I would recommend this to a friend
    • Brand response from Visible Team
      Posted .

      We want to express our sincerest apologies and deepest regret that you have encountered this frustrating situation where you had to spend money on a SIM card that you are currently unable to use. We know how upsetting this must be, and if we were in your position, we would feel the same level of disappointment and frustration. Furthermore, we are truly sorry if there was a lack of clarity, a miscommunication, or a technical disconnect regarding the instructions you followed within the Visible application. We recognize that clear instructions are paramount to a smooth setup process, and we apologize for any confusion or wasted time this has caused you. Please know that we take your experience very seriously, and we would like to extend any and all assistance if needed. Don't hesitate to get in touch with us for any future support through our social channels — we're @VisibleMobile on Facebook and Instagram, @Visible on TikTok and X, and r/Visible on Reddit. visible

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