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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 117 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and bass of the VIZIO 5.1-Channel Sound Bar, describing the subwoofer as "banging" and the bass as "house-rattling." Setup is said to be easy, with one customer saying it was "very happy with the purchase." However, some customers have experienced connectivity issues and found the remote control to be unhelpful.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 117 reviews
  • Rated 4 out of 5 stars

    Weak Subwoofer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably bought the wrong model, but for the price point, I expected equalization

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bedroom Theater

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a home/bedroom theater. Sound is fire!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good set-up for a fraction of the cost.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent set-up for the price. Does the job, and has a rather dynamic sound range.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 1 out of 5 stars

    Didn't even last a year

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy. Sounded great until the first speaker stopped working after a few about six months. Second speaker stopped working after 10 months.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Easy to set up and works well. No problems thus far.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Horrible: Loses sound at least once a day.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Sound at least once per day. Requires unplugging to reboot it and restore sound. Soundbar freezes and is unresponsive, or no sound or garbled sound. Online communities report this is a common issue. I've contacted Vizio support but no fix has been offered. I have this soundbar connected to a Vizio TV so I expected it to work well in this environment. My family hates it because they need to unplug and replug it daily or more often.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello LowcarbNY, in the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support team if you continue to experience issues. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you. VIZIO

  • Rated 3 out of 5 stars

    Worst surround sound EVER !!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is nice but when u gotta keep resetting Bluetooth 2 or 3 times watching one movie it stinks !!! I cant Believe this item should be recalled for that !!!

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Darryl, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.  VIZIO

  • Rated 3 out of 5 stars

    Blown sub

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My subwoofer just quit. It was not abused in any way. I'm about to contact them so we will see what kind of a time I have getting it replaced after only 4 months.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.  VIZIO

  • Rated 5 out of 5 stars

    Rickie Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best experience to date. The best soundbar. The best sales person. The best on time delivery. It was just the Best

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound isn’t bad - could take a bit more bass. Disconnects if you pause video for awhile.

    I would recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello ilikepicasso, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.  VIZIO

  • Rated 5 out of 5 stars

    Vizio Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always has the best quality and I know I can trust them especially since I did away with Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used this in our family room, and it has made our movie nights a lot more fun!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mrs d

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice! Love it, works great! Would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds excellent great price highly recommend it. I never thought that a Vizio products would be so amazing!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Input

    Rated 2 out of 5 stars

    It works but not well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can only use the Optical input. Setup is not really well documented.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello JimL, can you give us some additional details about the issue you are experiencing? Does your TV have an HDMI ARC port available for use? I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.  VIZIO

  • Rated 5 out of 5 stars

    I love vizio products

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it now that i know how to set it up. But better used in a bigger roon

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Won't turn on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it but it didn't last long. It was difficult to get it working with my Samsung TV but when it worked I loved it. But now it won't even turn on. I changed the remote battery and tried to power it on from the unit but no luck. Still waiting for Vizio to send me a box to return it for a replacement.

    I would recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Tricia, defects like this are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. VIZIO

  • Rated 5 out of 5 stars

    Vizio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not a nice product. I would not purchase it again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround Sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5.1 soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great item. shipped very fast, hookup was fast and easy.

    I would recommend this to a friend