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Customer Ratings & Reviews

Your price for this item is $219.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.3 out of 5 stars with 188 reviews

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88%
would recommend
to a friend

Customers are saying

Customers often highlight the superb picture quality, including HDR and excellent black levels, as major strengths of the 55" Class 4K Ultra HD Home Theater Display. Many also praise the TV's upscaling capabilities and ease of setup. However, some users express dissatisfaction with the remote control and inconsistencies with the casting features. A few also reported issues with screen performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 188 reviews
  • Rated 5 out of 5 stars

    Truly a best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this lingering in the open box area. The true quality of the 4k is real, great for gaming as well Xbox and/or ps4 pro. Didn’t have to make too many screen adjustments. Great buy great

    I would recommend this to a friend
  • Cons mentioned:
    Casting, Screen

    Rated 1 out of 5 stars

    Horrible Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has given me issues from the beginning. The casting is unreliable and the screen will freeze every-time it's on; just a matter of time. But mostly within the first 10 minutes, regardless of what input. I have Geeksquad protection but it takes days and sometime over a week to get anyone to try to fix it. Won't be buying a Vizio again.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      This is not the experience we would like our customers to have. Please contact our customer support team at 877-878-4946 Monday thru Friday from 7am to 11pm and Saturday and Sunday from 8am to 6pm CST and we can help you resolve this. Thank you. VIZIO

  • Rated 5 out of 5 stars

    Great gaming tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I did so much review before choosing this TV and I could not be any happier, this is a great gaming tv it's so clear and plus the tablet remote is nice for watching youtube and Netflix plus you can transfer anything you see on the tablet to your tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was coming from a Sony TV and was skeptical about the Vizio. I could not have made a better choice. I love this TV. The black output is amazing in everyway. The tablet remote is new to me so I'm still learning to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great and will do justice to 4k! It is an IPS panel but it does have ACtive LED zones so it makes up for it. It's really nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV quality is very good. Most annoying thing is Amazon Applications do not work with the casting feature built in to the TV.

    I would recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Thanks for your purchase and feedback on the all-new VIZIO SmartCast™ P55-C1. We’re happy to share that we recently made changes to the product setup experience in order to make it easier and more intuitive. Because VIZIO SmartCast™ puts control of the display into your mobile device, we’re now able to make updates much faster and more frequently, right to your VIZIO SmartCast™ app. We do apologize that certain apps are not working, there are multiple streaming apps that are available for casting to your Home Theater Display! We realize this is brand new technology and it takes some time to get used to it. That’s why we’re committed to continuous improvement which is going to make VIZIO SmartCast™ the best streaming experience and easiest way to control your display from anywhere in your home. If you have any questions or concerns, we encourage you to reach out to our Support team at 844.254.8088. – DJ VIZIO

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Very disappointing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did plenty of research before purchasing this TV. Next to the newest Sony with the same specs but higher price, this was the best model available. However, since the thing has been turned on for the first time, I've had problems. It froze once and I thought maybe it was the PS4 stream that froze but the sound was still playing and I was able to start and stop the stream with the controller. So it was the TV. A simple turn off and on and the picture was back to normal. Great. Next day same thing happens. It's been extremely frustrating because it happened 3 times within the first 30 days of my purchase. I should have returned it for a different unit. I want the same TV but I'm afraid I got a lemon. If I watch anything for more than an hour it freezes. Or it turns its giant pink pixels. I would love Best Buy or Vizio to work with me to exchange my model for a fully functioning model.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      We're very sorry to hear this! This is definitely not what we'd expect, and want to help you get up and running as quickly as possible. Please contact our support team at VIZIO at 844-254-8088 so we can help you with this. -Collin VIZIO

  • Rated 3 out of 5 stars

    Prefer Sammy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought based on online reviews. Owned for one week but decided it wasn't a significant upgrade from my 720p Samsung plasma so returned. Ended up going with the Samsung 8000 due in part to good sales reps in store. I prefer the Samsung picture and setup ease over the Vizio. Plus the connections work better and app management is superior on Sammy.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Thanks for your feedback. We’re happy to share that we recently made changes to the product setup experience in order to make it easier and more intuitive. Because VIZIO SmartCast™ puts control of the display into your mobile device, we’re now able to make updates much faster and more frequently, right to your VIZIO SmartCast™ app. VIZIO SmartCast™ products are controlled using an application instead of a traditional remote. This means that any VIZIO SmartCast™ device can be controlled using most smartphones and tablets. We realize this is brand new technology and it takes some time to get used to it. That’s why we’re committed to continuous improvement which is going to make VIZIO SmartCast™ the best streaming experience and easiest way to control your display from anywhere in your home. If you have any questions or concerns, we encourage you to reach out to our Support team at 844.254.8088. -Randal VIZIO

  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv. I love how the tablet is the smart part of the tv and you cast your content. You upgrade the tablet and not have to rely on the tv OS to update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. I'm a huge Google fan so I prefer this over other smart home automation hubs. Looking forward to when there are more options to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv. Good screen size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked for a nice tv without crazy features that we would never use. Has multiple USB ports and a screen with little surround. Nice color and clarity too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing picture for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it, it has every feature I was looking for and the price was right. It's been 3 months and it's still as amazing as day 1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the smartcast is a little overrated. You need a good wifi network to support screen casting. That being said, still the best t.v. I've owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a good 4K TV for a long time and after reading many reviews online I finally ended up with this TV and I couldn't be happier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture for the price

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv for the money you can buy. The quality is comparable to a Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for watching movies, Netflix and playing games. Alright for broadcast TV. The tablet remote compliments the overall quality of the tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv exceeded our expectations at the price point. Great clarity and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4K is very good, the 5 HDMI ports very useful. The remote helpful to configure the set but DirecTV's or the like most, important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home theatre tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my tv choice, great color quality. Added a sound bar to finish it off with. Great addition to our home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than expected. Beats all expectations

    I would recommend this to a friend