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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 296 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are delighted by the SmartCast™ 3.1-Channel Soundbar System's sound quality, with many praising its unexpectedly great sound despite its compact size. The subwoofer is also a hit, with users appreciating the strong bass it delivers. Setup is a breeze, and the price point is seen as excellent for the value offered. On the downside, some users have experienced connectivity issues, particularly with Bluetooth, and there have been complaints about the remote control not functioning properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 296 reviews
  • Rated 5 out of 5 stars

    Great soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was recommended this soundbar by staff and I am not disappointed however with having such a huge living room I will be adding the speakers you can purchase separately with it no complaints on this end

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound but glitchy audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved that this synced up with my amazing Vizio tv but it was glitchy from time to time. Best Buy had a Samsung speaker set that was cheaper, sounded better, and knew it wasn't going to have glitchy audio connections so I went exchanged it for that. This could be because of bad wifi in the basement? Otherwise, I loved it when it worked.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not hifi quality but great for the price...........

    I would recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Thank you for your feedback. VIZIO

  • Rated 5 out of 5 stars

    Great soundbar and bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great soundbar. Quality is good and the bass is very sleek. Big upgrade and worth it for anyone who is trying to get some better sound.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity issues, Remote control

    Rated 1 out of 5 stars

    DO NOT BUY!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar does not work. It worked ok for the first week but every time we turned on the TV we would have to connect it. Now I can't even turn my TV down at all. The remote doesn't work at all!! PO JUNK

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      This is not a typical experience with our products. If any assistance or information is needed our award-winning U.S.-based customer support team can be reached at 877-878-4946 Monday thru Friday from 7am to 11pm and Saturday and Sunday from 8am to 6pm CST. VIZIO

  • Rated 4 out of 5 stars

    Nice bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed this surroundsound system. The base is terrific. Great for movies.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't use the woofer system as my wife says it sounds like traffic is rumbling from the next room - so, basically it's a 2 channel system. The only problem is, (and I know this sounds weird) the sound lowers during commercials - but only on certain channels. This sounds like a positive, but it's annoying at times.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Thank you for your feedback. VIZIO

  • Rated 4 out of 5 stars

    Overall good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar does have good sound quality and syncs up to our Vizio tv nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be more pleased. Has a thundering bass, love the Equalizer set up option for high medium and bass range. Crisp sound quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the quality and sound!The saleman was very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice has excellent sound. and can use multiple different hook ups

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up, audio cords could be longer for where I have the audio system, but not an issue. Enhances the sound in the room better than the t.v. speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this product with our new tv because it was the same brand and on sale. The sound is great and the subwoofer is slim and can fit under the couch !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing we didn't like was that you had to download an app to get to detailed setup. We don't have wifi or good internet where we live so we couldn't do this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    instructions for setup need to be updated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no mention how to use the opti cable that came with product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality soundbar and subwoofer. Came packaged great. Bought it at a great price too. Can't wait to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice delivers what we wanted !!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love how this works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this how this works and how easy it is to cast music to it. Now I don't need to purchase separate speakers to get music around my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is a great addition to our new TV. The difference in the sound from the TV speakers and the sound bar is amazing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds Does Not Work on Some Channels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System sounds great when it works but for some reason on DIRECTV system some of the channels do not work (volume only), I am 89% sure it is hooked up correctly so I understand that I may have some settings screwed up but I dont think so.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello - this type of issue could be due to the audio settings from your TV to your soundbar. Some channels broadcast their audio differently, and settings on your TV may need to be adjusted accordingly so that the audio signal is still sent to the sound bar correctly. For instance, on a VIZIO TV there is a setting under the "Audio" menu that allows you to change the "digital audio output". Depending on the brand of TV you have, we would recommend looking for a setting similar to this, and trying the different output options available. VIZIO