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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 296 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers are delighted by the SmartCast™ 3.1-Channel Soundbar System's sound quality, with many praising its unexpectedly great sound despite its compact size. The subwoofer is also a hit, with users appreciating the strong bass it delivers. Setup is a breeze, and the price point is seen as excellent for the value offered. On the downside, some users have experienced connectivity issues, particularly with Bluetooth, and there have been complaints about the remote control not functioning properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 296 reviews
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were some good and some not so good reviews. I am completely happy. 15 x 15 room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great low profile soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in search of a new soundbar with a minimal footbprint and this was a fantastic option. very good for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar! Works well with my LGtv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect purchase for my needs...should have bought two and given one as a gift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound I put the subworfer under my bed I feel like I'm in a movie theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I would buy this again and would suggest anyone to buy this same product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome sound system. It is super loud (101 decibels) and has just the right amount of bass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great surround sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to hook up and functions as it should sound is of good quality and price is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is awesome. Never knew so much powerful and clear sound could come from that speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for movie sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for anyone looking for quality home sounds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not yet installed, but by customer reviews, all should be ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound for that price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comparing with my Bose sound Bar this is a great equipment!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity issues

    Rated 2 out of 5 stars

    Poor designed app.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return product, poor connectivity issues, Vizio smart cast app. always had to be reinstalled. Purchased Samsung sound bar very happy so far.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      We're very sorry to hear this! We definitely want to help you with your SmartCast™ SB4031-D5. Please contact our support team at VIZIO at 844-254-8088 so we can help you with this. -Collin VIZIO

  • Rated 5 out of 5 stars

    Awesome quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good quality and is worth what you pay for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound! Open box item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality for the price! This ones a keeper!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Had average hopes but it’s a flop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had average hopes for this sound bar. It was a deal and we hoped it would be compatible with a 2019 65” Vizio TV but, alas, it’s not. It feels like two different companies built them and it’s an utter mess. Synchronization of audio is great on BluRay and streaming services. However, on broadcast, the audio is a solid second delayed. This will cause your brain to explode. Audio sync is set to the minimum. Typically it’s the other way around, the audio is ahead because the tv is trying to process the video. Not with this mess. After working with Vizio support, they did confirm that you cannot disable the sound bar from automatically turning on. That said, you can’t watch broadcast HDTV and use the normal TV speakers. The SmartCast app does not work with this sound bar either. We’re tried using the “hold the device close to the end cap of the sound bar” method as well as connect through the WiFi network. Each time it says “device cannot be found.” Then the device is added to your list of connected devices and all of the buttons are grayed out except for the power button. Tapping the power button causes an iPhone 11 Pro to violently vibrate and the sound bar does nothing. This hunk of garbage is being promptly returned. Buyer beware. You get what you pay for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect and a very nice sound, almost as good as a custom surround sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good soundbar for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar was an excellent value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and sounds great. Works well with our older Samsung HDTV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these speakers sub woofer sounds great I have these hooked up to my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time ever having a sound bar. LOVE IT. Would recommend to anyone

    I would recommend this to a friend