Customer Ratings & Reviews
- Model:
- SB4031-D5
- SKU:
- 4969607
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers are delighted by the SmartCast™ 3.1-Channel Soundbar System's sound quality, with many praising its unexpectedly great sound despite its compact size. The subwoofer is also a hit, with users appreciating the strong bass it delivers. Setup is a breeze, and the price point is seen as excellent for the value offered. On the downside, some users have experienced connectivity issues, particularly with Bluetooth, and there have been complaints about the remote control not functioning properly.
This summary was generated by AI based on customer reviews.
Great sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This system rocks the house even when it's not turned up all the way
I would recommend this to a friendNot as good as 2.1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the 2.1 much better than 3.1 the shape and size is more heavy in this and the 2.1 sounds better in quality.
I would recommend this to a friendGreat sound and love the remote base speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sounds awesome and it is perfect for small room rich sound.
I would recommend this to a friend- Cons mentioned:Connectivity issues
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have barley had this 2 weeks and its giving my problems . It will not stay connected to the subwoofer. Tried over and over to pair them with no success. It keeps making a loud distortion sound and will not connect. Sadly I will be returning this to best buy for one of its competitors. Sony or Bose .
No, I would not recommend this to a friend Fantastic sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a beast I absolutely love it! Worth the money
I would recommend this to a friendsleek and mighty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek looking and ample sound for a small living room
I would recommend this to a friend- Cons mentioned:Connectivity issues
Broke after a day.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a couple of hours then would no longer power on. Tried everything no luck. Well the sub is decent. The sou d from the sound bar was not very impressive compared to my Older Vizio. Bar just to small on size to put out big sound.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Drew, VIZIO’s Sound Bars are designed to provide premium, room filling audio. If you’re Sound Bar isn’t as loud as you expected, please reach out to our support team by visiting support.VIZIO.com and clicking on ‘Contact Us’. We’d really appreciate the opportunity to help get your sound bar powered on and review what devices your listening to on your sound bar, and ensure they’re not having any issue.
Great sound bar for any one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for me I love the fact that it got smart cass
I would recommend this to a friendsuper loud !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.small sub woofer but its actually really really loud
I would recommend this to a friendGreat sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use perfect sound handy remote to control sound
I would recommend this to a friend- Cons mentioned:Connectivity issues
Never stays in sync
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar cuts off easily and never stays in sync. It was an open-box item and I can see why.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .If your audio is cutting out, and having sync issues it could be the Sound Bar or the device it's connected to. We'd be happy to help diagnose and resolve your issue. Please contact our award-winning U.S.-based customer support team at 877-878-4946 Monday thru Friday from 7am to 11pm and Saturday and Sunday from 8am to 6pm CST. We also have Chat and E-mail support on support.vizio.com if you would prefer.
Sony sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product.. We love watching movies with this.
I would recommend this to a friend- Cons mentioned:Connectivity issues
Connection problems.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I bought it I could not connect it to wifi or connect it to my HDMI ARC. Vizio couldn't fix it and offered no help. I ended up returning it and just not getting another one because of the issues and being unable to even connect it.
I would recommend this to a friend Not what I expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is okay. It's okay for the price. The sound goes up by itself.
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello 1200, this behavior is odd as the sound bar should sit at the same volume unless changed. We would love to look into this with you to see if we can determine why this is changing. We can be reached at support.vizio.com and clicking 'Contact Us'.
OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expected better quality sound. Works OK for now. Mediocre
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Dumer, VIZIO’s Sound Bars are designed to provide premium, room filling audio. If you’re Sound Bar isn’t as loud as you expected, please reach out to our support team by visiting support.VIZIO.com and clicking on ‘Contact Us’. We’d really appreciate the opportunity to review what devices your listening to on your sound bar, and ensure they’re not having any issue.
Its ok
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ah it's ok not the best I don't like that it will turn off randomly or cut out I know is the the tv or the hdmi cable I bought a other well known soundbar and I'm not having the same issue
No, I would not recommend this to a friendConstant problem syncing to TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for over 6 months. Since installed by Best Buy it has never been in sync with the TV. 3 service calls fixed it temporarily but only lasted for less than a hour. Best Buy blames it on cable provider but though the cable provider replaced the modem + main cable box problem persisted. Additional contact with Best Buy service resulted in two hours of switching between tech's repeating the information and after two hours disconnected by Best Buy without any indication. Bad product with worse service.
No, I would not recommend this to a friendNot a fan
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a less expense Vizio 2.1 that sounded much better. The flat sub is nice so you can place under a piece of furniture
No, I would not recommend this to a friendNever been able to get it to work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never been able to get this to work. I called Best buy and they gave me a few suggestions but it still doesn't work. The instructions are very confusing but if you are a technology minded person you might be able to figure it out. I was really looking forward to using this product but as of today I have still not been able to get it to work either by any of the cords that they send with it or Bluetooth.
No, I would not recommend this to a friendPoor sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the slim subwoofer design. Didn't like the midrange sound quality at all...very tinny sounding. Returned the next day for a JBL soundbar that I'm very happy with.
No, I would not recommend this to a friend