Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 137 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

93%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the HT802 Telephone Adapter's ease of use, call quality, and affordable price. The product's performance and compact size also receive positive feedback. Furthermore, customers appreciate the simple design and straightforward setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 137 reviews
  • Rated 5 out of 5 stars

    Good Product!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product because I was tired of paying high Verizon Bills. After purchasing, set up was easy. Only issue was that if you want to keep your old number it takes about two days for it to be ported over to vonage. So if you need your phone for important calls or business don’t switch the lines to vonage box until it’s ported over. Also the final monthly payment is going to be a little more than $9. More like $20 a month once taxes are added. But overall a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Worked great! Installed within 5 minutes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is an inexpensive ($10) compared to previous one ($40). I am pleased to see improvements over the last one. It is a simpler design and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Vonage Customer Service_ Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem setting up. Vonage Customer Service went above and beyond to solve my problem. .Service is up and running. The service is clear. The plans are inexpensive. Sorry I did not do it sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Size

    Rated 5 out of 5 stars

    Good product, much better than old.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Streamlined smaller than original box, simple hookup and works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still use Vonage for a line for business. I haven't been able to find the box anywhere but here. And the price was the lowest ever.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Inexpensive and Effective

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this adapter to replace one supplied by Vonage that had failed. Although there is only one CAT5/6 line out of this adapter (whereas the Vonage issued adapter had several), this has proven to be a great piece of equipment for me. Can't beat the price and I have noticed no decline in Vonage call quality with it. Set up was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small foot print great idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit updated my grandmother’s older model which got damage while cleaning the home. Perfect updated replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and simple!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out if the box and easily set up! Phones were working in less that 5 minutes after opening the box.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 4 out of 5 stars

    Better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally Vonage made changes to their equipment. No call drops, voice quality is much better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable to call internationally! Easy to connect and set up as well!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love my service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its affordable and I also add the fax and pay under $ 40.00 dollars

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Fine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my Vonage home phone it’s very good price and working perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Updated My Old Adapter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original Vonage adapter was over 10 years old so I decided to get a new one before my old one failed. The process of activating the new adapter is somewhat confusing. Google this unit before you start to connect it to your network. Once Vonage finally recognized the new adapter everything was fine. The unit has worked flawlessly since I connected it. Note that this is just an adapter - not a combination router and adapter like the original Vonage adapters. If you are replacing one of the old router/adapters you will need to replace your router separately.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Vonage Is The Way To Go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a few dollars a month, my wife can call her family in Germany. This telephone adapter was easy to setup, and with a quick call to Vonage, I had it registered. Price is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Must have for Vontage customers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the smallest, easiest to use modem yet from Vonage. Uses a USB Micro to power and is small enough that you do not even notice it. Roughly the size of an  tv (3rd gen).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    good Vonage adapter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good adapter for Vonage. Easy to setup and the size is compact enough to not take up much counter space. Can add 2 vonage numbers to this adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Best choice for a “landline”

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vonage is the best choice for a landline solution (although it does require broadband internet). Don’t tie yourself to your Internet service provider’s bundled offering; you can continue to use this and keep your number even if you change your Internet provider. Plenty of bonus features, I specifically like the “simulring” feature and the mobile extension app. Voicemail, virtual numbers, international plans, Vonage has it all and the voice quality is superb.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing price for a 1st class product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been a vonage customer for over a decade, so when our old Vonage telephone adapter stopped working I checked several on-line sites and BestBuy had the best price by far and had it in stock ready for pick-up. Ordered in store pick-up on-line, was in and out of BestBuy within 3 minutes, adapter works perfectly, I am once again in contact with my family, all of which live in England, for a low monthly cost. Excellent product at an amazing price, Thanks Guys.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade an older vonage device. Much more compact, great design and very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect Vonage replacement adapter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my Vonage adapter of 7 years stopped working, I checked out my options on the Vonage site, Amazon, and Best Buy. The Vonage site surprisingly has an option that costs 8 times more and yet offers nothing additional. I finally bought this product from Best Buy (same price as Amazon, but available immediately) and the installation was a breeze. My Vonage line now works better than ever.

    I would recommend this to a friend
Sponsored