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Customer reviews

Rating 4.7 out of 5 stars with 57 reviews

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96%
would recommend
to a friend

Customers are saying

Customers are satisfied with the My Passport 3TB External USB 3.0/2.0 Portable Hard Drive's large storage capacity, ease of use, and performance. Many appreciate its compact size and straightforward setup. Positive feedback highlights its reliability and effectiveness for freeing up space on computers. The drive is consistently praised for its user-friendly design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 57 reviews
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. Freed up a ton of space on my laptop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Great, works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this to back up video and editing files as well as photos. Has been easy to use and reliable so far.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Easy storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable even for me and plenty space, it's worked well so far with my Mac and I'd definitely get another one when I eventually run out of space.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several and after my husband bought this model and experienced no problems I purchased. Good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome WD Passport drive for my Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is so fast when you just plug and play from my laptop. Very happy and would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Love it. It is a great product for busy people.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has a perfect size . it has the necessary speed to keep fast everything in place. Easy to install and take it with you. I can move more file from my computer that I do not need and also clean my computer and see everything organized.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SO FAR SO GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used drive for several weeks, and so far so good. No problem connecting to my MAC, but have no instruction to connect ipad. I wish something had been included, and hope so in the future. Price was good, but better online. I wish I had looked before I leaped. None the less the product is more than satisfactory.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Storage capacity

    Rated 5 out of 5 stars

    DEPENDABLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS AS DESCRIBED AND DEPENDABLE, Bought to store my movies and pictures have 3 all work great and have other size HD by WD and none have ever failed on me .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don’t bang it around or pull the plug out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked great until I had an issue with one of the computers I use at work. The hard drive crashed and I tried to recover it with this drive and time machine. The computer kept rebooting and it took my drive with it. I don’t know if this was the reboot or my frustration hooking it up and disconnecting it. Needles to say it’s gone and the info is gone. Be careful with these drives as they’re not bulletproof. Don’t let it bang around in you backpack, bag, or case. I liked the product and got another one from the manufacturer but the data was lost. I backup to my cloud connections. One from work, one to iCloud, and anywhere else this one is to preserve the data when the cloud is not available

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fantastic 3TB USB 3 portable drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used for about 3 weeks and it is very solid and fast with USB 3 connection to my MacBook Pro! Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than other external drives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive is specifically made for Apple products. I have tried Seagate and other name brand external drives and they all seem to quit recognizing files in the search bar after about 6 months of usage. On the other hand, I have been using This 3TB WD My Passport for Mac extremely heavy for approx 2 months and it is still going strong. If you own a Mac, don't waste your time and money on anything other than this Unit.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Huge Capacity, Small Package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge capacity, speedy USB 3.0, small and sleek. What more can you ask for? These little Passport drives keep getting better, the capacity keeps getting larger, and the prices are getting cheaper per Gbyte of storage - three trends that will always keep me coming back. No compromise in quality from what I can see. Purchased this one for my son to serve as backup drive for his MacBook Pro at college.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First Hard Drive to Fail IMMEDIATELY...but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have multiple of these hard drives, and this one I purchased in particular failed immediately after I started using it. This is disappointing, but I am still giving the product 4 stars because I use a lot of these drives and this was the first one to die on me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great . It has so much memory space . And it's easy to carry around .

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Two thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good . . . fast, nice size, and pretty good price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    This is a black box that records data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pretty effective device resembling a black box that uses cable connectivity to transfer and store data from your electronic processing unit to its internal components. Pretty fast tho.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for my MacBook because I do a lot of video editing with GoPro so instead of having to delete videos everytime I want to upload more this serves as a great storage for all my videos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great mobile storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little passport is a great tool for those wanting more storage without tearing apart their computer to put a new hard drive in. It's very simple to use. It plugs in to a USB on the side of the MacBook and then all you have to do is save the files on the hard drive instead of the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Easy plug and play external storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a replacement for a much larger (footprint) external drive. The Passport is much smaller and does a great job of providing Time Machine backup for my Mac.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large capacity, low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic drive suitable for backups and file transfer. High capacity and reasonable price.

    I would recommend this to a friend
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