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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 14 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the compact size of the My Passport Go 500GB External USB 3.0 Portable SSD, describing it as "very handy and rugged."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
  • Pros mentioned:
    Read/write speed

    Rated 4 out of 5 stars

    Fast but not the fastest SSD. Good for Xbox One X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this super compact little drive to use with my Xbox One X and works just fine for that. Immediately recognized when I plugged it in, but had to reformat it so it could be used to for games and saved games. (you are prompted to do this) Write speed is quite slow for an SSD but read speed is a decent improvement over mechanical HDD. Which is what you want when launching games or saved games. Just be prepared to wait when copying games from the internal drive to the SSD. Very short built in cord, just a few inches, may not be enough for some folks. But perfect for Xbox. Works on all Xbox One X USB ports, btw, which are all 3.0

    I would recommend this to a friend
  • Pros mentioned:
    Read/write speed, Size

    Rated 5 out of 5 stars

    Perfect for photo backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive is perfect for backing up photos. Since it is an SSD, the transfer speeds are fast and it's easy to navigate through photos. I got this for my Mother to backup the family photos that she had not backed up. I expected it to be small, but it is smaller and lighter than I expected. The only con that I can think of would be the price. SSDs are not cheap, but it is well worth it to use an SSD over a hard drive for many reasons. As far as pricing goes, the WD Passport Go is competitively and fairly priced.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Read/write speed

    Rated 4 out of 5 stars

    Fine Product - Should Have Gone for the 1T!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine drive. Good price. Using for backup of 500G hard drive on laptop. Should have gone with a 1T drive just so I wouldn't have to delete backups as frequently. Not a product issue. Works seamlessly. Appears to be fast.

    I would recommend this to a friend
  • Pros mentioned:
    Read/write speed, Size

    Rated 5 out of 5 stars

    Love this portable hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable hard drive is so easy to use and is small enough to take anywhere. The solid state configuration makes it very fast as well. Excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Read/write speed, Size

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it make a backup, and it works fast and is nice and compact

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Used for Mac Backups

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to be the drive for backups for my Mac desktop. It works great and has not given me any issues in almost 10 months. I’m not a fan of the USB cable being permanently attached to the unit, but I knew that when I bought the drive.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice and compact

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is small and compact with a place to fit the cord neatly in the back. Just a little pricey for the capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for backing up games

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Used this to backup data on my PS4 for a while now and will be using it for PS5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Handy and Rugged SSD

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy and rugged portable solid state drive. Always carry it with me - stashed in my backpack - when I travel and never had any problem with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    increased speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    passport increased the speed i get around on my two primary online games(wow and fallout 76)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light and Portable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was much smaller than I expected, but I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked seamlessly, plug and play really easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sturdy case at excellent price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case provides good protection for my Ipad and is very flexible. Excellent price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    JUNK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just a huge USB drive. Doesn't even sync and no cloud storage. I payed this amount of $ and it's of no use.

    No, I would not recommend this to a friend
  • Customer reviews from Western Digital

    User rating, 5 out of 5 stars with 1 review on Western Digital.

    See all Western Digital reviews
  • Customer reviews from bestbuy-ca

    User rating, 2 out of 5 stars with 1 review on bestbuy-ca.

    See all bestbuy-ca reviews
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