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Customer Ratings & Reviews

$149.51

Customer reviews

Rating 4.7 out of 5 stars with 1158 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,158 reviews
  • Rated 5 out of 5 stars

    Works easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an external drive for backups, and this is perfect. I set it for daily backups, and just leave it plugged in, and set my desktop to shut it off when in sleep mode. It gives you many options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good backup. Good to have even if you are in the cloud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and fast backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent drive with easy setup and fast backup time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super affordable and lots of space for an external harddrive!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DOA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop wouldn't recognize this drive. Western Digital customer service said it was probably a dead drive. So I returned it to Best Buy. They didn’t ask if I wanted to exchange it for another one, which I guess was a good thing because they didn’t have another one in stock. So I bought a different model of WD and it works fine.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      We’re sorry to hear about the issue with your My Passport Ultra drive but are glad you were able to find another WD model that works for you. We appreciate your patience throughout the return process WDConnections

  • Rated 5 out of 5 stars

    Fast, small, quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, small and quiet. Works fine on usb power. Does what a disk should do. No problem using it on my Mac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thinner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even thinner design makes packing this portable power house even easier. Same reliable product from WD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well worth the price especially for transfer of files I was so afraid to lose all my data

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External hard disc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is good and I have used the same brand for years and am happy with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Macbook pro external storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product works as expected with my mac book pro. I haven't tried reading files on a PC yet, but it works with my mac which is it's main function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - My Passport Ultra 2TB External USB 3.0 Silver

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable hard drive. using it as backup for all my media files. happy with the encryption feature and extra security to access stored media files.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the setup is a bit daunting. not as user friendly as previous models

    I would recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi EdwinB, We are sorry for the inconvenience caused to you. That's certainly not the experience we aim for. We appreciate your continued support and want to help make things right. If the issue persists then please free to reach out to us directly at https://support-en.wd.com/app/askweb our support team can look into this further for you. WDConnections

  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something portable and this fits perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st backup device owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought it important to back up my laptop until I ran into problems with my laptop ..so I’m glad I got this ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Memmory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits all of my desired needs and is a quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD rocks again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same great WD, product line, in a variety of sizes and supporting many USB versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact and portable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer died and this was a great purchase. The Greek Squad transferred all the content, now I can keep all my files safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working great. Have had no issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my 2017 MacBook Pro 15" touchbar. I use it as my main time machine backup and works as expected. The silver color also complements the silver macbook pro very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great external hard drive. I use it to backup my MacBook Pro every time I use it with the time machine. Nice

    I would recommend this to a friend
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