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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 561 reviews

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96%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the My Passport Ultra 500GB External USB 3.0 Hard Drive's ease of use, ample storage capacity, and reliable performance. Many appreciate its compact size and consider it a good value for the price. Positive feedback also highlights the convenient USB connection and attractive design. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 561 reviews
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is small enough to take on my trips to foreign countries and works perfectly for storing photos until I return home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Thumbs UP!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD - My Passports are the easiest and simplest to use. Reliable and long lasting. I highly recommend them to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, compact with a sleek design. Does what it is designed to do. Been very pleased with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 4 out of 5 stars

    Suitable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was ideally suited to what I needed. I didn't need to buy more than I wanted or could use. The price was reasonable but not outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plug and play (great slim line)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use no driver downloads! love the slim line look! would recommend 100% Western Digital always!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    Easy and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd buy this over and over. This model is affordable, reliable, and fast. It's perfect for portable storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my XBox One, perfect, easy took hook up and XBox recogized the second it was formatted for XBox

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great value. Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked exactly as needed. Easy plug and play. Plenty of storage space to transfer files to new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is small and compact and easy to use. A great way to keep all your files safe.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product 500GB storage, small and light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    works great for storing a lot of songs and picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to save a massive amount of memories off of my old crashed desktop. The hard drive is very light and slim.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Love it, works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a large amount of storage to copy all of my work files so I can take them with me wherever I go. This fits the bill perfect as a lot of my files are power points with a lot of graphics. Other devices were too small. This has a nice size and a case to protect it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs, its easy to use, and very compact, I can store it anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    great Hard-drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. I like the small size. It's easy to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    great for all your needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external is small, lightweight and above all simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy To Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to use and fit a ton of files. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really simple to use really reliable easy to use good price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Awesome portable storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and small enough to store in my laptop case

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super Easy Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took only a few minutes to backup everything on my new computer. My old computer crashed and luckily I had everything backed up to my other Passport External Hard Drive. I purchased this new one as another backup for the new computer. Will use both Passports to store all my photos etc. Great product and super easy to backup,.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great assistance from your employee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for thumb drives to copy files from old PC to new PC, and I was looking at close to $100. The young man who assisted me suggested an external hard drive with way more storage than I needed, and at about 60% of the cost of the thumb drives. Being not young, I hadn't even considered that avenue. Good job.

    I would recommend this to a friend
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