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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7550 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 7,549 reviews
  • Pros mentioned:
    Easy to use, Protection

    Rated 4 out of 5 stars

    Simple to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was good and it protected my computer. I am not familiar with other anti virus softwares but this was simple to use and I would get it again.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Protection

    Rated 5 out of 5 stars

    Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and you don’t have to worry about it or the thrive off unwanted attacks to the internet system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this service for yrs for our Apple computers, just bought a new Apple, so bought a new service plan. The turnaround time is quick and they do a great job and are always respectful. I like that they are called Agent, like Agent Jones, sounds like Double 007.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is my go to annual subscription service for complete protection.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Protection

    Rated 5 out of 5 stars

    Best Web Security

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Security protection. Easy to use and does the work for me. Saved me money and worry.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Protection

    Rated 5 out of 5 stars

    Great virus protection.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good protection for your computer. It works every day, and it doesn't take up too much computer space.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protect your Mac!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    essential for new my new mac! reasonable price for protection and included in price of tech support service!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous internet security was crap. This one is good so far. I hope that it can withstand any and all bugs out there. Had the Geeks to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keeps it safe

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly didn't know what use it had but it did its job if u got the extra money for it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use, Protection

    Rated 5 out of 5 stars

    never any problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have always used webroot and never a problem. Best buy is great has always installed with out issue. Never seem to have any threats to be aware of.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, No problems

    Rated 5 out of 5 stars

    Webroot virus software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great virus software. Recommend it to anyone, easy to use and works well. Haven't had any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I am happy with the Webroot System Protection

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy that I purchased the extra protection. I have had lots of experience with my computers in the past being shut down by virus activity. It is a pain in the neck to have to try to work with Microsoft when I have had a viral computer attack. I appreciate the protection afforded me with the Webroot system. I have had no problems with my Mac, or my Dell both of which have had this protection plan made available for coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Get protected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and the amount of protection you get it’s amazing does the job and does it well will recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 4 out of 5 stars

    Antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps keep my computer in check when it comes to having viruses on it. Let's me keep some peace of mind from just having viruses attacking my computer at all times.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Webroot came with laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot came on laptop. Suppose it is good for protection. Too bad I can't use it on my old computers.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Internet Safety Tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is very easy to install and ensures your computer is protected against common and uncommon web threats. I highly recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve been using these for years now and I must say it gives me peace of mind when it comes to viruses and security

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Reliably defends my computer from all threats.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having my computer locked up while looking at a website for news, I took my computer into Best Buy to have the unit scanned for viruses and malware. For a very reasonable price, the GEEK SQUAD did that for me. Not only that, they installed WEBROOT onto my computer to defend against further attacks. In the last 2 months, WEBROOT has alerted me to threats and kept me out of the "weeds". I am now convinced of the need to continue to use WEBROOT on my machines that are connected to the internet.

    I would recommend this to a friend
  • Pros mentioned:
    No problems, Protection

    Rated 4 out of 5 stars

    Weboot

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel confident with added security on devices. No issues to report

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    STILL WORKING WELL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased new computer and followed easy instructions to install webroot. Have used on other laptops resulting in good protection.

    I would recommend this to a friend
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