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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 5288 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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76%would recommend to a friend

Customers are saying

Customers are enthusiastic about the antivirus protection, free offering, and overall performance of the Internet Security with Antivirus Protection. Many appreciate that it came free with their purchase and are satisfied with its effectiveness in safeguarding their devices. While some users experienced installation difficulties and compatibility issues, the majority find the software easy to use and reliable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 5,287 reviews
  • Rated 4 out of 5 stars

    Webroot

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic internet security software. No special features or bells.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to used but I can't download the program..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad product. Gives a sense of security. Easy to set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install the antivirus. It can detect generic viruses.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    PAUSE!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Laptop and Loved it right away. Nice soft white color, keys felt nice to the touch. Material felt light weight but not cheap. Im on a role and very happy, So I think. Then about 1 month after I have had it and not even using it at a level that might cause it to start acting up. Wellll it did anyway. I havent touch anything that might cause a virus to get in. I was thinking all kinfs of things. So what happened I really do not know. All I know is I have brought it back to best buy for the geeks to figure it out and nothing they said nothing they can do they dont no how or what happened, but for $399.99 they can try and fix it. No think u! Unfortunately I think I got a lemon because my

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't really use the product enough to know the quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For some protection plus it was free w/purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don’t see anything happening so I guess it’s working

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Internet security is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet security is vital these days and this will help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Antivirus with internet security. Also, it's very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excelent and it was free

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good item, and i would recommend to a friend, is easy to install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Protection.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always more protection for my computer is welcome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is more of a gimmick to throw in with your computer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot - Internet Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 Alienware PCS - 1 desktop and 1 laptop. Highly recommend, However, webroot came with these pcs. It is the best security program I have it is much better than Mcafee. No problems with it at all.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Subscription anti virus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is free with the purchase of the laptop, but only for a promotional period. After that it is a subscription. I was kind of spooked by it being a subscription, so I don’t know if it’s worth it. Although, it being a subscription should keep things updated continually.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great pc protection to avoid virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent protection for computer better than nothing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Webroot

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works so I don't have to worry about security issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    race fan

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service. Protects computer really well so far and easy to use one installed... you are good for a period of time. It is worth getting this on anything because it can save you alot of money for sure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did not use it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I received this product for free I did not use it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    This works great if you want security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job I installed it on my laptop. Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot from Best Buy will protect us!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our purchase at Best Buy for your product WEBROOT Internet Security with ANTIVIRUS and assuring us with what is much-needed in today's times, and we know Best Buy will stand behind it!

    I would recommend this to a friend
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