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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 5288 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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76%would recommend to a friend

Customers are saying

Customers are enthusiastic about the antivirus protection, free offering, and overall performance of the Internet Security with Antivirus Protection. Many appreciate that it came free with their purchase and are satisfied with its effectiveness in safeguarding their devices. While some users experienced installation difficulties and compatibility issues, the majority find the software easy to use and reliable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 5,287 reviews
  • Rated 5 out of 5 stars

    Crime stoppers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protect against those viruses. I’m feel completely safe knowing this program will protect me from foreign and domestic viruses. I’m pleased that it was offered with the purchase of my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This security was very simple to setup. My daughter says she has had no problems so far and is very happy with both the HP i5 computer & the Webroot security that was included in the purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Slows down computer

    Rated 2 out of 5 stars

    Not a favorite.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never installed this because I get free Internet security and antivirus software from my internet provider. My dad had Webroot installed on his computer and it slowed the computer down a lot.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Fair enough - stay safe out there! Webroot

  • Rated 1 out of 5 stars

    Just keep using Windows Defender

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antiviruses don't really work. Don't waste your time getting this, even if it's free. Windows Virus Defender is enough.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No idea how to review this yet because I am too scared to use it on my Mac as my Mac works just fine and I am nervous adding something like this or just cause complications. I got it for a free three month trial when I purchased two new monitors.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the subscription it’s a great software to have. Bestbuy always gives out good products when you order with them. My son always wants to order all of his electronics and gadgets at Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Extra Protection for my device.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra security protection for your device is always a good thing to have especially to protect from all the hackers out there that tries to steal your stuff. Great Extra Protection for my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep up the good work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really understand it so far I haven't noticed it doing anything but I'll give it five stars just because I've been giving everything 5 stars and that's only because you guys are Best buy took up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a PC from BestBuy that came with this, so far it's been doing a fantastic job, I'll most definitely continue to use Webroot I see no reason to switch to anything else, definite recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add-On With Laptop Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a bonus add-on that came with my open box laptop purchase. Great so far, laptop purchase was definately a great deal. Nice to still have warranty and add-ons with an open box purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Webroot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used & trusted Webroot since my initial purchase of my first laptop in 2008. I cannot imagine having to use another product. Webroot never disappoints when it comes protecting my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bring protection for your computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware the internet. Every corner is filled with scariness. Be sure to lock your doors and protect your computer from the ugly bugs out there. Webroot will protect you. Be afraid. Be very afraid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot - Internet Security with Antivirus Protect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot - Internet Security with Antivirus Protection (3 Devices) (3-Month Subscription) - Android, Apple iOS, Chrome, Mac OS, Windows. Easy to install and feels safe using.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is good software it does what it is supposed to do and for the price you can’t beat that. However, I have not used this product long enough to know if its dependable or safe for recommendation on any of your devices for security.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Okay

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just a gimicky "free" purchase add-on. It might be fine, but sticking with the major antivirus brand myself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Free subscription is always good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A free subscription is always good. I can't say too much about this software because I think they are all the same really. Filters out the virus and blocks the spam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s not worth anything

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you already have the web root product. three months will not add on to what you already have and will be raised to just 90 days instead of the 200 that you already have

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this internet security with antivirus software for a few years now and love it. It costs much less than the popular name brands that we all know, but provides equivalent protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value since i got it free with laptop, bonus can use on 3 devices is great. .................................................... With kids its great to protect there devices, thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy gives this to all its customers & so does the Geek Squad. It's a small footprint that I guess helps a lot. Thanks, but why not give it away for free permanently, not just a 3-month trial!

    No, I would not recommend this to a friend
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