Customers are enthusiastic about the antivirus protection, free offering, and overall performance of the Internet Security with Antivirus Protection. Many appreciate that it came free with their purchase and are satisfied with its effectiveness in safeguarding their devices. While some users experienced installation difficulties and compatibility issues, the majority find the software easy to use and reliable.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 5,287 reviews
Rated 5 out of 5 stars
Good Security
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this with my laptop purchase. Seems to be doing just fine and haven't had any complaints. I just don't do too much personally on computers, so it does the job for what is needed.
I would recommend this to a friend
Rated 3 out of 5 stars
No need to subscribe/buy
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is not a resource hog, like so many of the existing alternatives. however, if you're just a regular user, windows defender is more than enough; there is no need to buy an antivirus nowadays, let alone subscribe.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
wish choice
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
this is my first time using webroot internet security it comes with my new computer . well so far so good no problem compare to norton wish i used for years i will DEFINITELY BUY THIS PRODUCT again
I would recommend this to a friend
Rated 5 out of 5 stars
Sorry I never installed it
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sorry I never installed it, this was a free three month offer, that I never installed on my computer or Ipad. I already use an internet security and did not want a second one on my device.
I would recommend this to a friend
Rated 5 out of 5 stars
Strong protection
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Webroot has always been a good internet security package that was more designed for professionals.
Good to see the current product is easy for anyone to install
I would recommend this to a friend
Rated 5 out of 5 stars
Fast scans, secure monitoring
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Came free with a laptop purchase, and more than likely will buy the subscription once trial runs out. Scans are fast, scheduling is easy, and peace of mind if a secure computer is the best part.
I would recommend this to a friend
Rated 5 out of 5 stars
Using Web Root brings a sense of security.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have not had a single issue occur while using web root. Our exposure to a wide range of risks is not great but would have to assume that web root is doing the job well.
I would recommend this to a friend
Rated 3 out of 5 stars
WebRoot For the W
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's your basic average internet security software that comes free with pc purchases. Nice to have in today's time when people are lurking on the internet to steal your information for their selfish reasons and money.
I would recommend this to a friend
Rated 5 out of 5 stars
My new purchase
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good , this HP computer has beautiful graphics and color.
Very fast and Best Buy did a fine job getting it to me in a very short time, This thing is fast too.
I would recommend this to a friend
Rated 5 out of 5 stars
good product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good protection. Runs in the background every so often, and is there to pull up when I want to see what it did, and if there's malware problems to deal with. Have had this for years.
I would recommend this to a friend
Rated 1 out of 5 stars
BEWARE if you return a laptop to BestBuy...
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Let me start by clarifying. Webroot itself is a great product - if you need it - and one I'd highly recommend. I already have an annual subscription of webroot that covers all of my devices.
That said... if you return a laptop that has a 3 month trial webroot subscription "included", you will receive $14.99 less than you expect. Why? Because the included, digital webroot trial (which you almost certainly didn't WANT, didn't NEED and didn't INTEND to order) is non-returnable. Even though you paid nothing for it initially, since it cannot be returned, when you return the laptop you will pay the value of it then in the form of a reduced refund. Yeah... not happy. I've purchased a different laptop and you can bet it is the last one that will ever come from BestBuy because of this practice.
Being forced to pay for something I didn't want, didn't need and didn't order, at the time of the return feels slimy.
I would recommend this to a friend
Brand response from WebrootTeam
Posted .
Hi, I'm sorry you were unhappy using our free bundled software. This was not the experience Webroot or BestBuy wants. In this scenario, Best Buy should absolutely refund the full amount you paid for the computer including our bundle.
If you have any issues please reach out to our free support through a ticket or over the phone. https://www.webroot.com/us/en/support/contact We hope you try us out again soon. Thanks
Rated 5 out of 5 stars
Excellent Customer Service
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product had gone missing but the call center representative of Best Buy promptly helped and the monitor was received within 2-3 days.
The installation process was flawlessly easy and simple.
I would recommend this to a friend
Rated 5 out of 5 stars
Webroot Internet Security
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Webroot is a very good internet security with Antivirus. It works very well on my laptop. And it was free with my purchase. And it works on three devices. with a three-month subscription.
I would recommend this to a friend
Rated 3 out of 5 stars
I did not purchase
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It comes with the device I purchased. I will not give it a try. If it was a longer period like 1 yr, I would try it but I believe it will not do anything but slow my connection.
Since I am not using it I will give 3 stars to all...
No, I would not recommend this to a friend
Rated 5 out of 5 stars
We root
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got the few months trial from best buy while purchasing other products . I did used trial but don’t pay too attention to the product . But think product do the job what it’s supposed to
I would recommend this to a friend
Rated 5 out of 5 stars
the Tarrant
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great added protection for my office, keeps me safe from hackers and viruses out of my office gives me more time to to concentrate on what maters in my daily performances
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome online and offline security
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is great online security platform. I got it free for 3 months with my laptop purchase. it also provides the scanning option for external hardware like USB etc. I loved it
I would recommend this to a friend
Rated 5 out of 5 stars
Didn't really use this.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Didn't use this as I have an alternate internet security suite already. Probably a good idea to use this if you don't have anything.
I would recommend this to a friend
Rated 1 out of 5 stars
Not my cuppa
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I tried it I don’t like it. I use malware bytes and just windows defender . Uses less system resources and I have a lifetime to malware bytes from years ago.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Review
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I haven't downloaded this software yet so it is too soon for me to write a review. I am happy this was included with my purchase and I look forward to seeing how I like it once I download it.