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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 5288 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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76%would recommend to a friend

Customers are saying

Customers are enthusiastic about the antivirus protection, free offering, and overall performance of the Internet Security with Antivirus Protection. Many appreciate that it came free with their purchase and are satisfied with its effectiveness in safeguarding their devices. While some users experienced installation difficulties and compatibility issues, the majority find the software easy to use and reliable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 5,287 reviews
  • Rated 3 out of 5 stars

    Huh???

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea whether or not this was installed. The device didn't come with any paper work, I didn't get an email. Nothing. I have no idea whether or not this was even there.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot fan

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Webroot for maybe 15 years and has yet to fail or slow down my computer and keeping me safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Simple to use and understand. I got the three month free subscription when I purchased my Mac Pro. I am renewing my subscription now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never heard of this product before until I got it here with my purchase; it works great I really like it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unnecessary Option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already using a different product. Never installed or used. Would prefer having Best Buy offer custom software package to eliminate need to remove preinstalled trial subscription software.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Internet Security

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this internet security for many years. I have not had any problems and does not bog down my computer. A great product for the price!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay, but not great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised, but still not the best internet security out there. I got this for free with the purchase of my computer but I would never go out there and buy my own subscription.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up on the computer. You get it through an email with an activation code and the process takes less than 10 minutes. Well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well, not too intrusive or annoying

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well without being too intrusive or annoying about scheduled scans and such. I haven't had a virus since installing this so I guess it works

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not big on Webroot as an antivirus. I normally stick with McAfee as it is more user friendly and Webroot seems to give you the run around and not as user-friendly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything needs protection so does your computer this program will keep it safe definitely make sure to buy this when getting a new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for your computer. i use it for my phone as well as my husbands an sons cell. i would recommened it to my mother. blocks viruses on all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Internet Security

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this internet security to replace my old internet security service. Good quality and great protection. I had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice freebie; maybe worth buying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a free add-on to a chromebook purchase. It seems to work reasonably well. Don't know that I'd pay for a longer subscription, though. YMMV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sodtwear. Mine came included with my purchase which was a plus. Its always good to have a little extra security when using the internet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is only a 3-month subscription. I do not believe this is the best option for internet security available. I have no intentions on subscribing after the promotional period.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help and protects my computers and devices. I live the way it explains it all to you step by step. Great customer service and experience.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never installed free product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for free as a result of another purchase and never used it. I am satisfied with my existing web security and was not willing to change. I am giving neutral ratings,

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for free along with a purchase of an HP Envy x360 laptop. It is only 3 months so I would say to get something longer than a 3-month subscription for an antivirus program.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD PROTECTION

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE RECEIVED THIS COMPLIMENTARY WITH THE PURCHASE ON A COMPUTER LAP TOP AND WE ALSO HAVE IT ON OUR OLD COMPUTER. WE HAVE BEEN HAPPY WITH IT SO FAR

    I would recommend this to a friend
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