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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 5288 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are enthusiastic about the antivirus protection, free offering, and overall performance of the Internet Security with Antivirus Protection. Many appreciate that it came free with their purchase and are satisfied with its effectiveness in safeguarding their devices. While some users experienced installation difficulties and compatibility issues, the majority find the software easy to use and reliable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 5,287 reviews
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Glad I didn’t have to pay for it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three stars because this is absolutely useless for me. Came with a chrome book that I ordered. Not compatible with the chrome book. While I do like Webroot and have used on windows, just can’t use this. I don’t know why Best Buy would pair this with my order.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus protection

    Rated 5 out of 5 stars

    Webroot Internet Security with Antivirus Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome antivirus software. Doesn't slow down my computer. I got this as a trial that came with my laptop, and I love how long they give for the trial compared to other antivirus companies.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus protection

    Rated 4 out of 5 stars

    Rating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good 10/10 would recommend it it works good

    I would recommend this to a friend
  • Cons mentioned:
    Slows down computer

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free trail is good i dont know if we will keep it going. It has not slowed the computer down or it doesn't seem so at least. We waites to install to see if there was a difference. Doesn't seem to be one.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    Got for free

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll give it a high score because I got it for free. Unfortunately I had to return the computer it came with. I'm not sure I'd pay for it, but it was decent software. If I get again I'll write a lengthier review.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The only issue I ran into was the it actively blocked Google Chrome and I was unable to open the app from my desktop. I would have to right click the app and load a previously viewed website in order to open Chrome. I googled this issue and there are forums that provide solutions for this.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to this virus protection from Norton. I have not had any problems with performance like I had with Norton or McAffee. When I did have a virus problem customer service was easy to get and solved it.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 3 out of 5 stars

    Peace of Mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webrobot offers users the peace of mind. It It's easy to install and provide the basic functionality users need. Giving It's free, I would recommend this to users. However, if it cost money, will depend on how much this will cost us.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus protection

    Rated 5 out of 5 stars

    Webroot Internet Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My subscription came included for three months as part of my recent purchase of the HP 3755 Deskjet printer. I find it to be a competent and relatively fast 24/7 protection against viruses and malware.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Misdelivered, couldn’t retrieve.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was delivered to my old address that I had moved from over 1 year ago. When I went to retrieve it, the homeowner said it wasn’t there. I called the store but they said that was the address on my account. Turns out I had 2 accounts, one probably created by the woman who stole my identity. Prior to that, I had received something else online and it arrived just fine. BB was not helpful in resolving the issue

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds in a excellent price I like them too much is a good item I love them they work perfect I have them since a year now they last more the 12 hours playing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice security check

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a nice security check add-on. I didn't continue it after the 3 months but it would run daily or weekly checks on your computer to check that everything was running smoothly. Was good but wouldn't continue for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus protection

    Rated 5 out of 5 stars

    Be Careful Out There!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the world we live in it really pays to have a quality internet security and antivirus suite, find something you like, that works well for you! Safe searching!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value and average quality.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is a average security/antivirus program. The bad thing is it doens't catch as much as some others will like Norton or McAfee. The good news is it isn't as bulky of a program so it doesn't slow your computer down a lot like McAfee.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and Well Crafted

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the finest crafted laptops I've encountered. It rivals the Macbook in quality... although a bit heavier. Display is great, crisp and responsive and the 16x9 real estate stands out, especially with the most unobtrusive bezels I've seen on a laptop. Keypad, although not mechanical, has excellent travel and feel. Wasn't sure I'd like the "white" instead of the black carbon-fiber, but now believe it will hold up better, especially against fingerprints and smudges. My only reservation is that for such a pricey and yes, quality, laptop, there is little justification for Dell to toss in the older NVIDIA GPU. I would definitely buy it again, however not sure about the "bang for the buck."

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    reload card

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best mobile hotspots to use in oc county and los angeles signal is very good on this hotspot relaod card for use for internet also good price 35 a month for work easy

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this free for 3 months with a monitor that I recently purchased and I haven’t had it installed long enough to see if it actually works. But it’s nice to have the trial for free.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t even know this product came with my purchase. But the instructions were easy to follow and easy to install. Already had internet antivirus but it was cool that they gave me 3 months free.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus protection

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot has been my antivirus software of choice for the past 5 years. You can have several devices under the same account, so I use it to protect both my work and home computers and phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Subpar Antivirus

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely subpar antivirus option. Use an alternative option if possible. There are several more in-depth reviews that can be found online about why this review is a shared perspective.

    No, I would not recommend this to a friend
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