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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 5288 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are enthusiastic about the antivirus protection, free offering, and overall performance of the Internet Security with Antivirus Protection. Many appreciate that it came free with their purchase and are satisfied with its effectiveness in safeguarding their devices. While some users experienced installation difficulties and compatibility issues, the majority find the software easy to use and reliable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 5,287 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best web security programs I have used to date. Doesn’t slow down my computer at all. Works great and you are able to surf the web with peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 3 out of 5 stars

    free add in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy threw this in when I bought a chromebook. it was "free" but I've never activated it. I don't believe it really adds much protection, except I guess it warns you about websites

    No, I would not recommend this to a friend
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    Good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came In my email after purchasing a laptop but was glad to know it was included with my laptop for 3 months. Well after I got it set up on my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus protection

    Rated 5 out of 5 stars

    Webroot antivirus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far...I have a sense of security, it's hard to tell...but it hasn't found anything, so I guess that's proof in itself...I'm happy!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prefer MicroTrend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy download. I'm currently using MicroTrend, purchased through Best Buy, with my desktop. That has several security features and is user friendly. My MicroTrend subscription covers up to 3 devices so I will be switching to that on my laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mgr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought product along with computer and seems to work just great! Geek Squad was very helpful with explanation .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Try free version available with any purchase first

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy packs this as a free purchase with any standard computer purchase I think. Obviously it seems to be of a lower quality standard than most other security software available out there. Be sure to try out the free trial on your device first.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Antivirus protection

    Rated 5 out of 5 stars

    Keeps Your Computer Safe

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great internet security program with antivirus. Doesn't interfere with other programs and works in the background to keep your computer safe.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ….

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay worked I guess but didn’t last long enough to care.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time purchasing this product. It actually came as a free subscription and I liked it so much I purchased one of my own after the trial ends.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus protection

    Rated 5 out of 5 stars

    Good Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been wonderful so far for me. I have had viruses on other computers and I just about gave up. Now I don't have to!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Recommended

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient peace of mind for my laptop from the Geek Squad. No brainer protection continuously monitoring my system so the "Not tech inclined" like myself has the security in place to protect my laptop and online use

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Cheap Antivirus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use after they send it to your email but beware if you trying to download some Business apps you will have to turn off if it wont let you use it.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus protection

    Rated 5 out of 5 stars

    Protect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t be to safe out here with all your information on these computers. Especially if you tend to save things on it. I always get some type of protection

    I would recommend this to a friend
  • Cons mentioned:
    Subscription length

    Rated 3 out of 5 stars

    Webroot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving it a neutral as I didn't install the product as it came free with the laptop purchase. 3 months is not worth it since I already have another antivirus product installed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Webroot Internet Security with Antivirus (3 Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great to b offered this, considering purchasing after the 3-Month Subscription runs out. So far it seems to be working as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    Free virus software

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free is nice even if it’s for a trial period. I plan on using the time on this product at some point. I don’t really do virus software

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    Super helpful at no cost

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for purchasing my laptop, and the best is that it was free from best buy! Best customer experience with best buy always!

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    Good for free

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 months free for 3 devices, very light weight not a resource hog, after the 3 months I will not be purchasing it, Windows defender is all I need.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus protection

    Rated 5 out of 5 stars

    Best protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection against viruses. When our three months re up willbuy it again. It was easy to install. Good feeling to know we are secure.

    I would recommend this to a friend
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